We had a girls shopping weekend and stayed at this location. It was very nice, comfortable, and clean. The staff was extremely friendly. We loved Christie who drove us to the mall and picked us up. The pool was alot of fun and coffee readily available was a miracle. Overall we had a great time and cant wait to go... More

I really enjoyed my stay here. My king suite was very nice. The pool was a little chilly but the jacuzzi was just right. The breakfast buffet was plenty enough to start my day. Staff was friendly :)

I really have to say a huge THANK YOU to Mr. Naveen Sharma. I called from my departure city to tell him my flight was late. I have a horrible head cold. When I arrived Naveen was so polite, and quickly checked me in. He was extremely accommodating. I felt like I was a VIP. Thank you so much!

I checked in around midnight and had the rudest experience I have ever encountered. When I walked into the lobby it took about 5 to 7 minutes for the lady to come from the back office, then she hardly acknowledged me except to ask for my visa. She handed me my keys and pretty much went right back through the... More

I would like to start this review in reverse - The management and staff of this hotel are above average in every way. They are attentive and responsive/ personable and professional. My issues would be with the owners who clearly could step up their game: 1. There is no benefit to the great lakes crossing coupon - do not fall... More

For the price of this hotel (likely because it is in the back lot of Great Lakes Crossings) you can do much better in the area. There is a distinct lack of signage and direction. Our room had 20 channels. Could not find CNN. Called the front desk and was told she would take care of this...it was never done.... More

Get hotel, clean, new and affordable. Great location for a weekend shopping trip, very convenient for shopping at Great Lakes Crossing Outlets, right across parking lot. Staff is always very helpful, and friendly. Kelly Ford from the front desk was especially helpful. We thoroughly enjoyed our conversations with her, she was bright, passionate and a very good worker. Her approach... More

I stayed here last night for a wedding at Canterburyvillage and the staff was amazing! I have never felt so at home! When we arrived we were greeted by 2 lovely ladies Cassie and Kelly, they were there both days of our stay and they did as much as they could to make sure our stay was above and beyond!... More

We had a concert at The Palace Auburn Hills on Saturday night and decided to give this hotel a try since it was a short 8ish minute drive to The Palace and right next door is the outlet mall. We arrived at the hotel around 7:10 am on Saturday (well before check-in time, but we wanted to leave from home... More