Housekeeping at this hotel is terrible. Three night stay. We had to beg for fresh towels (finally got them at 4 p.m.) and new rolls of toilet paper. Beds were just thrown together rather than made nicely. No trash baskets emptied...ever. Maintenance was at fault, also, for a fire alarm in the middle of the night. It rang at about... More

used as a reward night and expected a lot more. Used to having nice rooms at comfort suites, this must have been the oldest room in the hotel, couch sunken in middle, old TV did not feel "clean " desperatly needed updating...mattress were great though, very noisy, could hear everthing from hallway and people walking around above at 3am, blower... More

This was the second time we've visited this hotel. A last minute change in plans for some our family prompted us to ask for a room downgrade which the hotel staff took care of without question. Beautiful view of a small lake from the back of the hotel. Lots of choices for breakfast food.

I don't remember why I stayed at this hotel.....what I paid.....or where exactly the property was.....however I do remember that there was nice service.....decent rooms....and free parking. The other great thing about the location of this hotel was that it was near I-75.....and the Great Lakes Crossing Mall....which I really enjoyed. I agree with some of the other reviews that... More

Stayed here while visiting a friend in the area. We had a nice stay, breakfast was good. But the hotel is nothing special. Rooms could use some updating, but the hotel is in a convenient area. If ever in the area again this hotel would still be on my list of places to stay. ps. Front desk staff were all... More

My daughter and I made plans to stay here and go shopping. We were awakened at 2:30 am by blood curdling screams and someone beating the door down in the room next to us. I called down to the front desk in a panic and to be told she didnt know that room was occupied and gave the key to... More

The free breakfast was great: excellent variety, hot food, set up well. Room was okay - large enough. Couch had holes in upholstery. The microwave had burn smell and was brown and burned on inside (reported it to desk). Remote control for TV didn't work - it was replaced with one that worked. Only one waste basket in whole room.... More

Let's just say the good things about this hotel were the comfortable mattresses & plenty of pillows and its proximity to I-75. Those are the only two things I can think of. This property is OLD. Looks okay from the street, but the interior is in dire need of complete renovation job. Pregnant lady who checked us in had on... More

First off, I have to say the girls working the front desk were extremely nice and cordial. I had reserved 2 rooms. The carpeting in both rooms was extremely dirty. Upon heading to bed at 2:30 in the morning we discovered a terrible stain on the top sheet in one of the beds. The couch was tattered, soiled and torn.... More