Though this is an older prototype and the rooms are a bit smaller than newer hotels, rooms are well kept (with new carpet as of my most recent stay) and staff who are welcoming and actually care.
Right off of the highway, the hotel is convenient to most, if not all, of the UofM Hospital/Medical Center facilities (where I often...
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Thank you for taking the time to review our hotel! I am glad you recognized our newly updated guest rooms and enjoyed the HHonors cart! We value your feedback and look forward to serving you again.
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Staff is nice. Rooms are very very dirty. Have stayed here several times over the past month and each time and less impressed. The TV's in several rooms come on every night at 2am. This happened to several of my co-workers as well. I reported this to front desk. I came back the next week and same thing.
I would like to extend my personal apology to you for any stay where you were not 100% satisfied at our hotel. We appreciate your comments and are constantly striving to improve service and take all guest issues very seriously. I would be happy to personally look into any specific issues you encountered during your stay so these issues do...
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Spent the weekend in Ann Arbor for the Big House Big Heart event. Scrimmage on Saturday, 10K race on Sunday. The hotel was a perfect location. Just a short 2 miles from the stadium but far enough away to get out of the traffic. The rooms were spotlessly clean, front desk folks very courteous and helpful. The breakfast was very...
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We are so happy to hear you enjoyed your stay! It was a pleasure to have you as our guest. I will make sure to pass your feedback on to our staff members. Thank for taking the time to provide your review on our hotel. We look forward to serving you again!
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Like all Hamptons I've visisted this place was clean, and comfy. Never had a bad experience at Hamptons, maybe that's why I tend to seek them out. This one has an Applebee's attached, is not far from the University while not on top of it. Other restaurants in the area, as well as ATM's etc.
We value your feedback! Thank you for providing comments on your recent stay. We take pride in the consistency of our product and service and were thankful to have you as our guest. I Hope to see you back again soon!
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This property fit the bill as we rolled through town on the way home from Chicago. Rooms were nice and clean. Smart way to incorporate a desk into the room by using a built-in look along the exterior wall. The bathroom was a bit small, but you are probably not spending the majority of your time in there...hopefully. Beds were...
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Thank you for taking the time to review our hotel. It was a pleasure to have you as our guest and we value your feedback. I will certainly pass along your feedback to our staff for their review. We hope to see you again if you are back in Ann Arbor!
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Room was clean, pleasant and updated. Comfortable king bed BUT small bathroom. Staff was friendly and helpful. Free breakfast. Will stay here again.
Thank you so much for taking the time out of your day to comment on your experiences at your hotel. We appreciate your loyalty and hope to have the privilege of serving you again!
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I enjoy staying at Hampton Inns for their consistency in cleanliness and attentiveness to detail. The Hampton Inn (North) has the new and extremely luxurious deep pillow top mattresses which are finished with crisp linens. The free breakfast was a happy surprise as far as variety and fresh foods. Best I've had among comparable hotels. The dining area was overseen...
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Thank you for taking the time to recognize our hotel and staff! I will make sure to pass along your feedback to Keith at breakfast and the rest of our staff. I will also take a look into your window blind issue as we are always looking for ways to improve experiences at our hotel! We hope to see you...
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We always stay here when visiting our son who lives on the UMich north campus. Always find it clean and pleasant. Free breakfast. Could use a bigger exercise room/gym. (It would also be nice if the shuttle bus would take people to the stadium for football games.)
Thank you for your review of our hotel. Unfortunately, do to the heavy traffic we are unable to provide shuttle service down to the stadium on game days. However, we are within walking distance of the North Campus football shuttle location. We are consistently trying to improve our facilities and services and appreciate you taking the time to provide us...
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This hotel serves the purpose for a business trip, but don't expect much more. The "gym" has a treadmill, elliptical machine and five hand weights. The breakfast is fine and the rooms are clean.
Thank you for taking the time to review our hotel. We do also offer in room fitness kits and complimentary access to the new 24 hour fitness center across the street from our hotel. We do understand your views and will work to upgrade these facilities in future renovations.
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Rooms were large, clean, and beautiful. Bed was comfortable. Quiet atmosphere. Helpful staff. Pet friendly was a plus!
We appreciate your feedback! I will make sure to pass your feedback along to our staff members, they take pride in their work and we are always continuously improving. We hope to see you back if you are in Ann Arbor again!
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