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Sheraton Ann Arbor Hotel

3.5 of 5
3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
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Sheraton Ann Arbor Hotel
Ranked #8 of 30 hotels in Ann Arbor
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125 reviews from our community

    Trip type
Traveller rating
    54
    48
    15
    5
    3
Date Rating
Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 May 2013

I stayed here for a conference for 3 nights. The hotel is newly renovated. Rooms are big and comfortable. The staff is extremely kind and helpful. They picked up and deliver my packages at least for 10 times without any complains. The buffet breakfast was not the best, not many choices but tasty. The hotel is located very close to... More

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New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 May 2013

We have stayed here before and, in fact, actually met Miley Cyrus on one stay. It's a nice hotel. the problem came when we wanted to stay for Graduation weekend. Knowing hotels get booked up in advance for that weekend, we booked 11 months in advance and paid in full (an outrageous amount) at that time. When I arrived to... More

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
6 May 2013

Dear Catherine L, Thanks for your business loyalty and feedback from your graduation weekend experience with us. My sincere apologies and empathy for the inconvenience we caused you over this special event weekend by having to relocate you to Marriott. I assure you, the circumstances were unintentional and certainly not typical of this hotel. If you would be kind enough... More

Minneapolis
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 May 2013

We didn't stay here, but we did grab drinks a few times while staying at another property. The lobby is very nice and the bar is attached, allowing seating in the lobby or bar area. The bartender we had both times, Marc, was so friendly and attentive - it really made a difference to insuring a positive experience. I would... More

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See 15 more reviews by Minnetonkamom for Ann Arbor
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
6 May 2013

Dear Minnetonkamom, Glad you stopped in and liked what you experienced. I have passed along your kind words to Marc and my entire and deserving team. We look forward to having you stay with us as well in the near future. If I can facilitate or assist that opportunity in any way, please let me know. Hospitably yours, Steve Smyka- More

Buenos Aires, Argentina
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 30 April 2013

Up to Sheraton standard. Restaurant has great food, although it is a bit small. Fitness center, pool, and covered pool are OK. It is well located, and in a nice area to walk around. Would return. Parking lot is really big, although it gets full after 5 pm, so wouldn't get late if you want a spot near the lobby!

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
6 May 2013

Dear QuequeS, Thank you for selecting us for your accommodations and taking the time to comment on your experience. I appreciate both very much. Glad to read that we met your expectations and look forward to exceeding them next visit. If I may be of service in the meantime, please call on me personally. Warm regards, Steve Smyka More

Highlands Ranch, Colorado
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 25 April 2013

I stayed here 4-13 and was pleasantly surprised when I pulled in the parking lot. It was newly refurbished inside and outside. The front desk has some very youthful clerks who go out of their way to helpful and friendly. It's a college town and you know it as soon as you walk in the door. This place is one... More

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
27 April 2013

Dear Glenstone, Thank you very much for selecting us and affording us the opportunity to serve you. I appreciate your kind words and am delighted that we exceeded your expectations. I hope we will see you back with us soon. If I may be of any assistance in the meantime, please call on me personally. Warm regards, Steve Smyka More

Bolingbrook, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

This was a Nice Stay! The room was clean, the pool was nice, the jacuzzi was nice and the weight room was excellent! I was very comfortable with this stay. All 3 of us were very satisfied with the room and staff.

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
11 April 2013

Dear Van J, Thanks very much for your business and comments - we appreciate them very much! Glad to hear you found the service and facilities to your expectations and hope to see you back with us soon. You might try a Club Level room next time and experience our Club Lounge and Sheraton Club amenities. If I can answer... More

Chicago
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 April 2013

We spent 2 weekend nights here while visiting my college student niece. The location is right off the interstate although a little tricky to navigate to at first. It’s a 10 minute easy drive to the middle of campus. Our room on the SPG Preferred Guest floor (different from Concierge floor) seemed newly redone and was very comfortable, quiet and... More

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See 3 more reviews by Katryna for Ann Arbor
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
11 April 2013

Dear Katryna, Thank you so much for staying with us and taking the time to share your experiences - both are appreciated greatly. I'm elated to read that we exceeded your expectations overall and apologize profusely for the unsightly maid cart occurrence which I will address. Hope to see you back with us soon - if I can do anything... More

Sioux Falls, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 April 2013

I am here at the Ann Arbor Sheraton --- nice, upscale business hotel that's recently been renovated. That's the GOOD news. The BAD news is that there is a YAPPING DOG in the room next to me and management refuses to deal with it saying "unfortunately, we are a pet-friendly hotel". I am shocked!! I spend well over 100 nights... More

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
5 April 2013

Dear TenchnoCPA, My sincere apologies and understanding for your experience and frustration. Obviously this should not have occurred and is inexcusable. Our pet friendly program does not come at the expense of other guests. It will not be repeated. I'll contact you directly on this matter. Warm regards, Steve Smyka General Manager More

Seattle, WA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2013

Good - 1. Rooms are clean 2. Food is reasonable 3. Front desk staff is friendly Bad - 1. Housekeeping did not replace condiments and toiletries 2. Location is not the most convenient 3. A coworker got bumped to a hotel nearby due to overbooking.

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
5 April 2013

Dear GlobeTrotterTraveler, Thanks very much for your business and taking time to comment on your experience with us affording us the opportunity to continually improve our service and product quality. I will address the housekeeping and overbooking issues with my team to insure they're not repeated on your next visit. In the meantime, if I may be of service in... More

NewYork
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 April 2013

If you are traveling to the Ann Arbor area, or are traveling to Detriot but don't want to stay in the city, this is a great find. I have stayed in several hotels in Ann Arbor and this is by far the best. The hotel recently underwent a major renovation and you will see the success of that renovation. The... More

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
5 April 2013

Dear placesivbeen, Thank you so much for your business and glowing recommendation - I appreciate both beyond words! We hope to serve you again soon - if I may be of service in the meantime, please call on me. Warm regards, Steve Smyka General Manager More

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Additional Information about Sheraton Ann Arbor Hotel

Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Sheraton
Ann Arbor Four Points
Sheraton Ann Arbor Hotel Michigan
Address: 3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Ann Arbor
#6 Family Hotels in Ann Arbor
Price range (per night): 137 AUD - 404 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 
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Sheraton Ann Arbor Hotel
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