Great location to cafes, metro stop and bus stop (for Valparaiso). Quiet neighborhood with nice view of hillside. Parking onsite with our rental car was an added bonus. Walking distance to Vina del Mar beach. The manager was polite and very helpful. Each day he sat down with us and suggested an itinerary. The rooms are a bit dated, but... More

I spent six nights at this hotel recently and would return again and again. After visiting Viña for over 30 years this is the best place yet. Very friendly staff and a clean and pleasant hotel. The Cerro Castillo is near the city below but is set apart - which is one of this hotel's charms.

The location is convenient to the city center, yet as it is situated on a hill, the hotel receives good air circulation from the sea. The room was clean and had a good panorama of the city. (We occupied the top floor, seen from the photo. The manager was very helpful in suggesting a self-guided tour of Valpo and steered... More

When we arrived to check in to the two rooms we reserved 5 months ago through Carmen and confirmed through Carmen one week prior we were told that none were available and that we would be placed in a private residence around the corner. It was a private residence and looked like it. We immediately left and were forced to... More

The place is a bit old fashion but all in all ok. We had no problems to find it due it is located very visible uphill. Great view from the room, quiet area of town, german speaking lady owns the place, everybody friendly and helpful.

The Residencia is a good value for the money. The ocean facing rooms have wonderful views and the rooms are clean and homey, if a bit old-fashioned. Breakfasts are good and enjoyed in a spacious room that appears to have been a restaurant at one time. The location is a little difficult to find, and it is a bit of... More