I live in Downtown Chicago. So when I saw the hotel I was wondering what I was getting into. The people that work there were amazing. They addressed every need I had and literally made me feel like I was staying in a close relative's home. Good things were: the people working there, the location and the price. You are... More

I am not sure how this hotel has got so many five star reviews. Some of the public areas look recently decorated, but our room certainly had nothing new in it. Our bed was old and saggy which meant we got a poor nights sleep. The bathroom was extremely small and the bath mat was very dirty. The breakfast consisted... More

As I was ready to write a review for this great hotel, I came across a review from another visitor that seemed upset about something and decided to write a nasty review about Hotel Santino that does not represent this tastefully renovated hotel. If you like to stay in hotel where everything is new, come and stay here. You will... More

I was recently in Vina del Mar in a business trip for this year event and I decided to stay in a privately owned non-chain hotel. I was recommended to stay in Hotel Santino. This is a newly fully renovated hotel, with an excellent staff. I was greeted with open arms as if I was in one of the finest... More

Terrible hotel, the shower had only 3 minutes of hot water by clock, the room was next to a bar with really loud music until 3 am. The breakfast more than poor and tasteless and yes...bed bugs, disgusting and dreadful. On the web page that we booked it said they accept credit cards and when we finally were running of... More