Well all seems fine at first but then problem after problem seemed to arise. Towels were not refreshed but were simply refolded, coffee table wasnt cleaned, no washing machine included in room, telephone was not working properly, when we asked for more pillows we never got any until i told them i'd be writing this and suddenly ive got everything!... More

Checked in on 29th Jan 2012. Two Bedroom Kitchen n Hall. Cheap N Best. Very nice Shopping mall, Good Pool, food is also very good. Also 2 min walk to Metro Green line and Lulu Hyper 10 Min walk. What I loved the most are the rooms. Believe it has 640 rooms. Will stay here again.

Stayed in al bustan centre & residence from 19/jan/2012 to 25/jan/2012 with family and one child age <3 yrs in room number 3227. Overall stay was very good. will definitely recommend for families. Easy access to al nahda metro station just 5 mintutes walk. stayed in deluxe room which was good and nice . Supermarket in shopping mall in same... More

I went to this hotel with my friend and upon arrival after midnight I checked in but the staff at the reception was bit inpatient and not helpful as they allowed us for one bedroom with king size instead of 2 single bed as we mentioned when we booked the breakfast is very poor and located at the food court... More

arrived here at 4.30 in the morning staff were polite & helpful so when i got to my room i was unpleasently surprised 2 single beds!!!!!! I had called from london at least 10 times(prior to booking and after)to comfirm only 1 thing"can you accomodate 2 adults and 1 11 year old child" time and time again i was told... More

I know that Dubai is full of luxury and that you can spend a years pay on a weeks stay but this hotel is different. I fly through Dubai about 4 times a year and have found this is a great place to stay that only gets better. I have always been able to get a good room at a... More

I have stayed at this hotel a few times and recently on 5th May, 2009. I find it luxurious and well annointed. There are large number of rooms to choose from and a food court in the lobby of the hotel provides ample food options.

Biggest problem with this place is the service. Absolutely sub-par. Rooms are extremely basic, not very clean. My bathroom had a clogged sink. My room didn't have a clock or alarm, etc, etc, etc. Not a quality place at all. Needs better/more professional management that has some experience working in a quality hotel.

We stayed in a family apartment for 6 nights, the accommodation was roomy and basically equipped. We expected noise from the airport but could hardly hear the traffic outside. The apartment was cool enough not to have the air-con on all the time, a plus factor not to have the noise all the time! The food outlets were okay -... More