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Four Points by Sheraton Bur Dubai

4.0 of 5
Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Hotel amenities
Four Points by Sheraton Bur Dubai
Ranked #106 of 434 hotels in Dubai
4.0 of 5 stars 224 Reviews
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224 reviews from our community

What travellers say about this hotel
  • Metro station(8)
  • Khalid Bin(4)
  • Hotel staff(3)
  • Meena Bazaar(3)
  • Room service(3)
Traveller rating
    77
    84
    37
    15
    11
Only show reviews for Family (33) | Couples (45) | Business (66)
Date Rating
Zihuatanejo, Guerrero, Mexico
Senior Contributor
45 reviews 45 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

I was very happy with this hotel. We had just arrived to Dubai from the USA and the staff was very kind and helpful. The gave us a free upgrade to the best room free of charge for our 5 night stay. They allowed us to do a late check out and were extramlly helpful the during our stay. I... More

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surrey
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

This hotel is very conveniently placed, near two metro stations, supermarkets and a mall. The staff are all excellent but must make a special mention to the lovely girl in the coffee bar, all the people on the reception and the very helpful pool attendant. The room was really lovely and spacious and very clean and comfortable beds, the staff... More

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See 2 more reviews by mnidok for Dubai
rijeka
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

I stayed there 7 nights , pleasant , nice room , nice bar , friendly staff , near metro station , good for visiting Dubai ...they also provide a bus to the beach on request . Breakfast could be improved a little bit , however, it is acceptable . Can recommend it for future stay with no hesitation .

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 21 May 2012

I stayed here for 5 nights and the overall experience was quite great. It is centrally located in bur Dubai very close to khalifa bin metro station and near by to supermarkets and restaurants. The lobby and reception are a little outdated but very clean with sparkling marble. All the room floors are newly renovated which is nice. Rooms are... More

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lagos, nigeria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

It's been almost a year since my last stay in this hotel and try as i might have not been able to get this experience out of my mind. As an SPG member, I have stayed in various starwood hotels around the world but never have i experienced the terrible rudeness and lack of concern shown by the staff of... More

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FPDowntownDubai, Front Office Manager at Four Points by Sheraton Bur Dubai, responded to this review
23 May 2012

Dear Mattlock411, Thank you for your comment. We take such accusations very seriously and I would like to invite you to send your comments and concerns regarding this issue directly to me at gregor.kiefer@fourpoints.com so that we may discuss further. I look forward to hearing from you soon. Kind Regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown... More

Thane
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2012

The rooms were big and VERY CLEAN and the bathroom was also a nice size. The staff could not have been more accommodating and they always were willing to go above and beyond to assist us. The hotel is only 2 blocks away from the train to the city, so it was very easy to get back and forth. I... More

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See 4 more reviews by vivekkmehta for Dubai
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

We booked for three nights to see Dubai but mostly to have a break in the journey from Australia to England. We were not expecting so much from the hotel and were delighted by the friendly staff, the lovely room and the whole experience. We loved the buffet breakfast which offered a wide variety of choices and when we asked... More

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See 5 more reviews by Suzanne T for Dubai
Kabul, Afghanistan
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 8 May 2012 via mobile

First time to stay at a four points. Did not really know what to expect. Had a budget hotel layout in mind. When I entered the room, it was quite big. Very clean. Nicely decorated. Toiletries were standard stuff and quality, nothing really special. Had a hiccup in checking in as booked the room through a travel agent upon arrival... More

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See 6 more reviews by edfaigmane for Dubai
Philadelphia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

When I arrived at this hotel late in the evening I was unsure about my travel agent. I was traveling to Dubai on business and I booked it last minute. The outside of the hotel was run down and the lobby ws small, smelled like smoke and was also out dated. When I arrived to my room I was very... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
14 May 2012

Dear jwumfs, Thank you for sharing with us such a wonderful review on Trip Advisor. We are extremely delighted to receive your feedback on product and services of the hotel and thank you for the same. It is such kind words of appreciation that encourage and motivate the team to keep delivering the high standards of services that our guests... More

NOWRA
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2012 via mobile

We stayed 2 nights as stopover to London &, despite language issues, staff were very patient & offered great assistance in providing the least costly options for sight seeing. The room was better than expected with huge room, anti-room for suitcases & closets. Bathroom was exceptionally clean

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
14 May 2012

Dear Barrsalona, It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay. Thank you for your words of appreciation and your feedback about the stay. Thank you for the review, we were pleased to hear that overall you enjoyed your time with us at the Four Points by Sheraton Bur Dubai.... More

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Additional Information about Four Points by Sheraton Bur Dubai

  • Four Points Bur Dubai
  • Four Points Dubai
  • Sheraton Dubai
  • Four Points Sheraton Dubai
  • Dubai Four Points
  • Dubai Sheraton
Address: Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Price range (per night):* 84 AUD - 212 AUD

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