The staff is OK, Food is tolerable, Bedroom is average, Room Service is terrible/pathetic, Receptionists are kind, Cleaning was good, Location was average, But is the worst four star hotel I have ever seen!! If you want a nice stay in a four star hotel, then don't come here!!! It's the worst four star hotel in the whole world!!! But... More

We stayed 4 days in this hotel, which was a very pleasant stay. Our stay started 10th March. From the very beginning of our arrival, we experienced good and friendly behavior of the staff, including the reception and the restaurant staff. The room was very clean and calm, only some little sounds from probably the nearby nightclubs were heard sometimes.... More

The reception staff are very friendly and tried to accomadate us as quickly as they could considering we arrived at the hotel at 7am after a tiring and long flight fron South Africa. The rooms were clean and spacious and the food was well prepared and delivered to our rooms timeously. Only down side was the late night music from... More

Very nice hotel. Situated at very nice location i.e. the metro station nearby is just 10dirham and its a junction station so you can take yourself anywhere in city. Avoid the 1st floor room coz late night music might interrupt your ears. Extremely supportive and co-operative staff. I am very satisfied with this hotel.

fortune grand hotel is really very nice hotel and all the staff very nice

My husband and I travelled to Dubai at the end of January. We were embarking on a cruise of Persian Gulf. We were staying at the Fortune Grand on the First Night before boarding the liner. We arrived around 8.00 am after a long flight from Heathrow. Unfortunately no room was available to us at that time of morning but... More

I have visited with my family, I really liked the hotel itself, the staff was very good and helpful and rooms was extremely spacious and clean and food was very good. The hotel is very good for the money paid. Exactly what you need from a hotel. It's a Clean, functional and pretty pleasant hotel. We will go there again.

I stayed in the last week of December there. It was a good stay that was quite affordable with nice food, cool environment, neat and clean rooms and helpful n energetic reception staff. All in all a good place to stay :-) ...

Stayed in Dec 2011. Rooms were clean but reception staff very unhelpful. Food was very poor and very little choice. Couldn't sleep at night because directly over flight path, plus the rooms are over the night club and bars playing loud music until 3 am in the morning. We were really glad we were only staying there a couple of... More