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Kempinski Hotel & Residences Palm Jumeirah

5.0 of 5
The Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Hotel amenities
Kempinski Hotel & Residences Palm Jumeirah
Ranked #98 of 434 hotels in Dubai
4.0 of 5 stars 36 Reviews
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36 reviews from our community

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Date Rating
Pontypridd, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

This is my 7th time in Dubai and after always staying in jumeriah beach hotels, I wanted to stay on the Palm for a change. I booked the Kempinski for its apartment/Suites as I was staying with my husband, toddler and mother in law and felt that this would give us some room and space. After reading previous reviews, I... More

Was this review helpful? Yes
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
19 May 2012

Dear Lisa E, Thank you very much for your time to post your feedback here on TripAdvisor. It is so great to hear you enjoyed the spacious Suite, breakfast, Argentinian Barbecue, overall location and the tranquility all around the resort. Most importantly, I am happy to hear that our staff could make it up to your expectations. I also thank... More

Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

My Family and I stayed at the Kempinski Palm Jumeirah over Easter, I must say we we're a little apprehensive before we arrived due to some of the mixed reviews online. However, on arrival we we're pleasantly surprised, I was traveling with my wife and 3 children, we stayed in a 2 bedroom suite with private pool. The hotel and... More

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See 2 more reviews by Lee_Mr for Dubai
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
2 May 2012

Dear Lee_Mr, First of all, thank you for taking time to post a very detailed and constructive feedback. I am happy to hear that you liked the hotel suites, infrastructure and style. Your comments on several service areas at the hotel are so detailed which will help us work on constantly improving and training our associates in a Kempinski standard.... More

London, UK
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

We had the first 5 days of our honeymoon and decided to stay at Kempinski Pam Jumeirah as it was a newly opening and I know of Kempinski's great customer service. I was not disappointed at all. We were upgraded in to a suite with our own private pool, and the staff could never do enough for you. The assistant... More

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Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
25 April 2012

Dear Ethem_E_85, Thank you very much for taking time to post your positive review. It is so great to hear you chose Kempinski Palm Jumeirah as your honeymoon destination and enjoyed Kempinski standard service in a way you expected. I am especially pleased to hear that my team has made your stay comfortable. We are already looking forward to welcome... More

London
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 April 2012
3
people found this review helpful

The word palatial springs to mind when you walk into the lobby area for the first time, wall to wall marble, and plenty of luxurious touches everywhere that you looked. We were staying in the Residence (the adjoining hotel was still being built) and I have to say that the rooms were out of this world. They apartment was huge... More

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See 4 more reviews by Mac74London for Dubai
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
13 April 2012

Dear Mac74London, Thank you very much for taking time to leave your so positive review. It's great to hear you enjoyed your recent stay with us. I am especially pleased to hear that my team has made it up to Kempinski standards to make your stay this enjoyable. We will be looking forward to see you and your family again... More

Riyadh, Saudi Arabia
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

We stayed in a 2 bedroom suite with a private pool and it was huge we didn't expected to be that way , we really enjoyed our stay there , the staff were so friendly, the hotel was quiet and relaxing , i think it's perfect for couples to get a romantic break, the breakfast buffet was good, I didn't... More

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Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
8 April 2012

Dear Gwillmousa, Thank you so much for taking time to share your positive feedback here on tripadvisor. Comments like yours always encourage us to develop our service levels further. I am really happy to hear that you enjoyed your quite and relaxing stay. We are already looking forward to welcoming you again. Warm Regards, Burkhard Wolter General Manager More

Munich, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 March 2012
3
people found this review helpful

We just finished a 10 day stay at this newer Kempinski property. Needless to say, the size of the rooms is a huge plus, very spacious, great kitchen and terrace. The beds were to die for, very comfortable. We felt like we were sleeping in our beds from home, which usually in a hotel is not the case. The complimentary... More

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Drammen, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 March 2012
2
people found this review helpful

Good experience throughout - nice big rooms with possibility for in-house dining, nice outdoor area, quiet, nice beach, nice pool area, not too crowded, friendly staff and good service (obvious that staff tried very hard to be excellent). Really nothing to complain about.

Was this review helpful? Yes
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
18 March 2012

Dear Artemis500, Thank you very much for sharing your positive review. Your comment is invaluable for us and enables us to continually improve our services. We will be looking forward to hosting you again in the near future. Warm Regards, Burkhard Wolter General Manager More

Beijing, China
Contributor
14 reviews 14 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2012
2
people found this review helpful

I went with a friend and it was a very romantic stay, no noisy, calm and relaxing, inside the Palm so we have the best views over all Dubai (burj al Arab, Khalifa, Marina etc), fantastic breakfast, nice little bar with a very funny pianist, romantic and delighful dinners, nice garden that you can wander around and watch the stars...... More

Was this review helpful? Yes
See 11 more reviews by Lin C for Dubai
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
13 March 2012

Dear Lin C, Thank you very much for your lovely and encouraging words. It is my great pleasure to read that you have had an enjoyable and romantic stay with us. It is especially good to hear that we could make you feel the Kempinski's remarkable European flair. I hope to have the pleasure of welcoming you again. Warm Regards,... More

Abu Dhabi, United Arab Emirates
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 February 2012
9
people found this review helpful

I stayed here for 3 nights with my wife and 2 older children,one of the reasons is not many hotels cater for families!!. On arrival it has the wow factor and the service from the moment we arrived to we left was of an excellent 5* quality. The hotel is spotless and the rooms are extremely extravagent with amazing views... More

Was this review helpful? Yes
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
13 March 2012

Dear Nathan C, I am delighted to learn that you and your family enjoyed your recent stay with us. Thank you very much for sharing your positive feedback. We will await you back at Kempinski Palm Jumeirah soon. Sincerely Yours, Burkhard Wolter General Manager More

Paris, France
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

Lot of interesting details to write about this hotel; First it is not really an hotel; I thought it was the same as the Emirates Palace in Abu Dhabi but this is (just) apartments that you rent. Very strange market positioning for Kempinsky, I didn't expect that they would develop 'managed residencies', I always have in mind the excellent management... More

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See 2 more reviews by vayton1 for Dubai
Kempinski Palm Jumeirah, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review
13 March 2012

Dear Vayton1, Thank you very much for your constructive review and feedback. Kempinski manages Luxury Hotels as well as Residences, and Emirates Palace as you mentioned is one of the Luxury Hotels. Here at Kempinski Hotel & Residences Palm Jumeirah, in addition to full hotel services we offer all suites with a residential feel and as you might have noticed,... More

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Additional Information about Kempinski Hotel & Residences Palm Jumeirah

The Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Price range (per night):* 352 AUD - 759 AUD

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Kempinski Hotel & Residences Palm Jumeirah
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