Sheraton Dubai Mall of the Emirates Hotel (United Arab Emirates): See 735 Reviews and 360 Photos

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates (Formerly Pullman Dubai Mall of the Emirates)

Region: United Arab Emirates > Emirate of Dubai > Dubai

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#23 Business Hotels in Dubai

#38 Luxury Hotels in Dubai

#55 Family Hotels in Dubai

Price range (per night): $175 - $477

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Starwood EMEA, Stentorian NV, AsiaRooms, Otel, Hotels.com, Olotels, Priceline, Cheap Tickets, Tingo and HotelsClick so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Pullman Dubai Mall Of The Emirates Hotel Dubai; Pullman Dubai Mall Of The Emirates Hotel

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Write a Review

735 reviews from our community

See which rooms travellers prefer - 122 traveller tips

rosscoSydney

Sydney

Senior Contributor

22 reviews

16 hotel reviews

Reviews in 18 cities

10 helpful votes

“Location, location, location”

Reviewed 18 June 2013 NEW

We stayed there for 4 days on way back from Europe and was impressed with everything. The staff couldn't do enough for us and being connected to the Mall of the Emirates was a big bonus. Well appointed bathroom and the facilities were excellent. The lighting system in the room doesn't enable you to read at the desk while the... More

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laylabacha

Doha, Qatar

Reviewer

4 reviews

3 hotel reviews

Reviews in 2 cities

“very convenient location!”

Reviewed 17 June 2013 NEW

the location is just perfect, being connected to the mall and metro saved us so much time. hotel team couldn't be more helpful, i really enjoyed every moment. the only thing i can comment on is room cleaning, it wasn't on the right standard.

Dear laylabacha, Thank you for sharing with us your feedback as it is very important to always improve our service. Indeed, our Hotel is conveniently connected to the Mall of the Emirates and the Metro, allowing our guests to easily explore the city. Moreover, we offer a daily bus shuttle to Jumeirah Beach so that all business travellers and shoppers... More

Jasmin1969

Karachi, Pakistan

2 reviews

8 helpful votes

“A good hotel”

I stayed at the Sheraton for six nights, my selection of this hotel was primarily due to its location, the reviews that I read and was not disappointed with what was offered. My room was 1208, very spacious, immaculately clean with all amenities to ensure the comfort of a guest. The location is ideal both for entry to the Mall... More

Dear Jasmin1969, Thank you for sharing with us your feedback from your last stay with us at the Sheraton Dubai Mall of the Emirates Hotel. Indeed, our Hotel is conveniently connected to the second biggest mall in Dubai offering more than 560 stores and entertainments for all ages. It is also linked to the Metro, allowing our guests to discover... More

JANDK2265

Lake Macquarie, Australia

25 reviews

25 hotel reviews

Reviews in 23 cities

2 helpful votes

“Superb 5 star experience”

It was our first stay at the Sheraton but our 4th time in Dubai. This was a superb 5 star experience made even better by a special deal to upgrade to Club level. The benefits explained to us were worth the extra money and still kept the cost of the stay below some of the prices we paid in Europe... More

Dear JANDK2265, It is always a pleasure to receive such positive reviews from our guests and we thank you for the time you took to share your feedback with us. Indeed, our Club Rooms and Executive Suites offer access to the Sheraton Club Lounge with extra benefits such as House brand cocktails, light snacks/pastries/finger sandwiches served every evening (6 pm... More

Yvonne T

Perth, Australia

Senior Reviewer

6 reviews

1 helpful vote

“Offers not honoured”

Reviewed 13 June 2013 NEW

Our itinerary stated that for stays longer than 3 nights travellers would receive an automatic upgrade however, the caveat was: "if available at time of check in". We checked in for our 4 night stay and were told an upgrade was not available however, they would give us access to the Club lounge. We went to the Club lounge the... More

See 3 more reviews by Yvonne T for Dubai

Dear Yvonne T, Thank you for sharing with us your feedback from your last stay with us. Indeed, we are conveniently connected to the second biggest mall in Dubai, featuring more than 560 brands from all over the world and entertainments for all ages. As you also mentioned, the mall is linked to the Metro, allowing our guests to easily... More

Jensontraveller

27 reviews

6 hotel reviews

Reviews in 8 cities

6 helpful votes

“Good Hotel ..needs attention”

Reviewed 12 June 2013

We stayed for two days at the Sheraton ( Formerly Pullman). We choose because of the location and we didnt regret it. The location was excellent for us to move around and shop as well. The rooms were ok, the beds were excellent and had two days of very quiet and sound sleep. The Concierge service needs to be improved,... More

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See 4 more reviews by Jensontraveller for Dubai

Dear Jensontraveller, Indeed, our location allows our guests to enjoy the city at its most, from shopping and entertainments to beach and waterparks. The Hotel is directly connected to the second biggest mall in Dubai and also linked to the Metro that allows you to explore the main attractions of the city. Furthermore, we also offer daily shuttles to Jumeirah... More

Loltim

Contributor

14 reviews

Reviews in 9 cities

5 helpful votes

“Was impressed!!!”

Reviewed 9 June 2013 via mobile

Location was great. Loved convinence being attached to mall/ resturants. Also a pick up point for big bus tour, which we did. Staff were helpful. Rooftop pool was great, great views. My bath plug did not shut properly and check in procedure with holding money on credit card is not easy to understand, even though we've done this in other... More

Dear Loltim, Thank you for sharing with us your feedback as it is very important for us to always improve our service. Indeed, we are conveniently connected to the Mall of the Emirates featuring more than 560 brands from all over the world and entertainment activities for all ages. The mall a stop of the Big Bus Tour as you... More

aasiya1

1 review

“Amazing”

Reviewed 4 June 2013 via mobile

We stayed at the sheraton dubai mall of Emirates for a week and it was an awesome experience. ... very friendly and courteous staff.... lovely breakfast.... grt view.... all in all an unforgettable experience

Dear aasiya1, We are very happy to hear that we were able to meet your expectations and we thank you for sharing with us your feedback. All the Team hopes to welcome you back in the future for another unforgettable experience! Warm regards, Hotel Management More

Constructive_Fdbck

17 reviews

7 hotel reviews

Reviews in 5 cities

3 helpful votes

“Excellent”

Reviewed 3 June 2013

I was really happy about my stay at the Sheraton Mall of the Emirates (formerly Pullman). Ok, I did not really like the room but this has to do with my liking. The staff are very efficient, professional and friendly with respect. Everything was done as per the expected standards. The restaurant is nice, you can eat with a view... More

See 7 more reviews by Constructive_Fdbck for Dubai

Dear Constructive_Fdbck, Thank you for sharing with us your feedback from your last stay at the Sheraton Dubai Mall of the Emirates Hotel. Indeed, we converted to Sheraton on the 1st of February and we have invested a lot of time in ongoing trainings for our associates to reach the 5 stars service. Moreover, as you also mentioned, the Hotel... More

Marg612

Adelaide, Australia

8 reviews

5 hotel reviews

“Classy with great beds!”

Reviewed 31 May 2013

Very comfy rooms especially when you have just got off a long flight. Service great and breakfast fabulous - Major choices but the middle eastern fare was the best. Great value for money. Good access to wifi but only in the lounge areas. Would be good to have it available in your room. Out of the main city but taxi... More

Dear Marg612, Thank you for the time you took to share with us your feedback. Indeed, our Sweet Sleeper beds offer everything our guests need to have a good night of sleep, especially after long flights like yours. Moreover, we offer free internet access in all the rooms, however if you require more than browsing we have available different packages.... More

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Sheraton Dubai Mall of the Emirates Hotel

Sheraton Dubai Mall of the Emirates Hotel

735 reviews from our community

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