My wife and I stayed at this hotel for 2 nights prior to embarkation on a cruise to Singapore. The hotel is modern and is connected to the Mall of Emirates on the 1st floor. The reception is on the 5th floor of the building. The staff is polite and courteous and are from different nationalities. I had a good... More

Found this hotel quite by accident- verbal referral. Was rated as a 4 star but was the highest rated (at the time) on tripadvisor from the 4 and 5 star hotels we were considering. Got a great deal with Accor online- we were not disappointed. Hotel was attached to the massive and new Mall of the Emirates. Very accessible to... More

Very comfortable i think its mistake to keep it as a 4 star It has every think to be 5 star hotel The comfort of the room , the view, The piscine And its very good situated The emirat mall is very beautiful and luxury

Well, I would say that location is the most exciting and attractive point in this hotel since you are staying connecting to one of the best Malls in Dubai especially if you are check in early  or check out  late, when it is come to service and price I would say go for other option. The room was not clean... More

Very good location.it's exactly top of the emirates mall and has direct way to the mall.the rooms are small but enough for few days of staying.

over all very nice hotel, deserve to be 5 stars hotel,specially the professional gentel man Mr.saad who make our honeymoon celebration the best,

We ended up staying at this hotel as the Kempinski was fully booked. This hotel is really nice, modern and had every amenity you could think of. We never had to ask for anything. Reception - welcoming Room - Awesome! Not a lover of open plan, but this open plan room was spacious with good size bathroom which had a... More

The checking in part of this hotel did make me and my husband wonder what we'd let ourselves for, but once that was sorted we coudn't complain about the hotel! We had emailed the hotel twice a few weeks before checking in to let them know we were on our honeymoon, and that we would be checking in late due... More

We wanted a hotel at Mall of the Emirates or Dubai Mall. Since the Dubai Mall hotels are out of reach financially and based on my husband's stay here a year earlier we opted for the Pullman. They gave us a junior suite which was supposed to accommodate a child. Then when we got there they wanted a 180 AED... More