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Holiday Inn Express Dubai Airport

2.0 of 5
opposite Dubai Airport Terminal 3 | P.O. Box 35257, Dubai, United Arab Emirates
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Holiday Inn Express Dubai Airport
Ranked #176 of 434 hotels in Dubai
3.5 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Shuttle service(8)
  • New hotel(6)
  • Very quiet(6)
  • Few hours(5)
  • Friendly and helpful(5)
  • Great value(4)
  • Continental breakfast(4)
  • Rooms are small(3)
Traveller rating
    61
    89
    62
    25
    13
Only show reviews for Family (26) | Couples (64) | Business (89)
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012

We originally booked for a stopover on our way to and from Ireland. We really only wanted a bed to sleep in and a reaturant for an evening meal. We had booked a triple room and upon arrival (on both occasions) it was not made up to accomodate 3 adults. To their credit it was sorted quickly upon contacting reception.... More

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Orlando, Florida
1 review
2 of 5 stars Reviewed 20 May 2012

The hotel itself is good except for being double charged. I booked the room through a reliable travel site and when I went to check out the front desk guy (Gagandeep) said that it was a lie and they do not get money from them so he charged me again and refused to look into it. Very poor customer service!

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KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review
23 May 2012

Dear Mr. Erin, Greetings from Holiday Inn Express Dubai Airport. Thank you for contacting us regarding your experience with the Holiday Inn Express Dubai Airport, We greatly appreciate you taking the time to bring this matter to our attention and I apologize for any inconvenience this may have caused you. It is our goal to consistently provide superior service and... More

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Berkshire
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2012

I was there for a sales conference. It's a typical airport hotel, it has shuttles to and from the terminals and the usual bar / diner / shop facilities. The rooms are exactly as you'd expect, a reasonable size and functional. The meals are OK. If you want to see any of the bigger malls / tourist beach's / tall... More

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Dubai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 May 2012

when i check in the reception is too busy. staff don't accommodate us well. the hotel phone nobody reply. when we enter to our room its clean and relaxing. but when we start to eat for lunch the food was very bad. its disaster. a friend told me that the food when he check in (feb. 2011) is impressive but... More

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Bangalore, India
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

If you are travelling light, need a clean and spacious place to stay within a decent budget and very close to the hotel then this is the most ideal place. The breakfast and internet options are both very good and the staff is quite helpful. They have a free airport drop every hour which hardly takes 5-10 minutes max depending... More

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Logan City
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

If you are looking for a budget hotel close to the airport, and you are only there for one night, this will probably appeal. The room was comfortable enough but they need to move things when they clean. I was looking for the battery cover from the remote and when I looked under the bed there was a condom packet,... More

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See 5 more reviews by BigRevTrev for Dubai
Munich
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 April 2012

This is a good budget option hotel. So, if you except it as such then you will have a good stay here but if you want it to be 5-star, then just do not go here. The service was always friendly and nice but just not always enough people. The food was okay but quite average, really. The location for... More

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See 2 more reviews by ilmini for Dubai
Adelaide, Australia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 April 2012

I stayed at The Holiday Inn Express Dubai Airport for one night, in transit between flights in and out of Dubai airport. The hotel is situated directly opposite the airport. Unfortunately, it is separated from the airport by a very busy freeway, so the only options available were to take a taxi, or use the hotel's free shuttle service. If... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Dubai Airport, responded to this review
28 May 2012

Dear FrequentTravelAussie, Thank you for your recent stay, and providing feedback. I am please to see you enjoyed your time with us, and appreciate your suggestions about the shuttle service. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future. Sincerely, Ben J Case... More

Sydney, Australia
Top Contributor
152 reviews 152 reviews
Reviews in 140 cities Reviews in 140 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 17 April 2012

This was the cheapest place I could find at the airport by far and I was impressed with what I got. All the mod-cons with the exception of wifi. Breakfast is included too which is a bonus. Room was great size and comfy bed. No minibar though but they have a small shop near the entrance. My room was on... More

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Sohar, Oman
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 April 2012

Had the opportunity to stay there during my recent two days visit to Dubai since a business colleagues booked me there and it was a pleasant experience with nice stay. The hotel's parking is big and well laid out, the reception was warm and hospitable, room was clean and all were working properly, but the view from where I stayed... More

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See 13 more reviews by Suresh75 for Dubai

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Additional Information about Holiday Inn Express Dubai Airport

opposite Dubai Airport Terminal 3 | P.O. Box 35257, Dubai, United Arab Emirates
Price range (per night):* 71 AUD - 127 AUD

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