Very bad and poor service. Never recognized in 10 DAY's ! Check in made at the departure counter, with no one taking us to our room. None of the hotel services were explained, neither where was the SPA or the pool. We felt we were on a MSC cruise, with 30 000 guests. Never had the feeling to be exceptional,... More

if you take an apartment or studio, they are quite large and spacious. Fully equipped kitchen. the pool is very nice and peaceful. Good breakfast direct access to the mall one of the best choices to stay in Dubai for sure

we stayed at the apartment hotel and it was really an excellent place not only in service but also in location, and everything else. It could have been cleaned up a little. Wifi was very easy to enter without too many do's and don'ts

I stayed here for 2 nights in fact I checked out this morning and wanted to review it asap. On arrival we were given cold towels and cold fruit juice perfect as it was 40 degs + outside. We were upgraded to a club suite which was very nice. The suite was lovely we were in room 1105. The staff... More

Upon Checking in we were offered an upgrade from Premier Suite to Club Suite which was really very nice, however, the only negative thing about that was that we were on the Club Floor but weren't allowed to use the Club Lounge on complimentary basis but had to pay for it (as we were upgraded) which seemed a little bit... More

I have stayed in Address Dubai Mall over four times by now and tried deluxe rooms in addition to one bedroom apartment. The Address Dubai Mall has a lot of ups and few downs; however, if you are coming to Dubai for shopping then I suggest you stay in this hotel. If you want to get a bet fancier and... More

I have waited a few weeks before writing this review so I have time to calm down and write a balanced review!! We booked a full price suite for 5 nights recently and read on the hotels own website that Suite and Club guests don't have to wait until 3pm to check in but could do so at anytime of... More

I checked in at this hotel on three occasions over a three week period for business purposes. Each time I was given a noisy room, one over a construction site, the second next to the pool bar and the third over the main road. I had to go to the reception each time (no one answered the phone when I... More

Excellant hotel located in the best location with direct access to the Dubai Mall and Gold Souk. Staff were very friendly and took all care to attend to my requests and needs during my stay. The location is very well serviced by the metro, the hop off / on bus and taxi's and is only 15mins from the airport. Views... More