After my checkout I realised I had left a Hermes bracelet in the room, I called the Hotel and it was gone. Super basic hotel, staff is underqualified. After waiting for 1 hour for an iron they brought it but the guy removed the adaptor, it had an european plug and it didn't fir the ones in the rooms which...
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The hotel has a good location being quite close (walking time: 15 min) to the Metro station- Sharaf DG and Mall of Emirates (next station). Rooms are very clean but small while the bathrooms are smaller. They also do not have bell boy services.But the security guard was kind enough to help us with our baggages. Checking in took a...
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It was very convenient hotel.Good value for money.the room was not big but good enough , clean & neat, breakfast was good & economic the area for break fast was good also it offer an out door area which was very good, bathroom was small but clean. there was no water or .. in the mini bar but a machine...
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When we got to the hotel room we were a little disappointed with the lack of extra towels and pillows. Only one pillow per person and only one large towel to share between two people. When we phoned down for an extra pillow we were informed that there were no more rooms available and that it would be difficult to...
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Greetings,
the hotel is good at many levels, I have 2 complaints that I hope you take seriously:
1- I am platinum member, so when I arrive at reception, I go straight to the Accord privileged members stand at reception, yet there is no one! the hotel is busy, so all the receptionists are at the normal stands receiving the...
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as I came on short business trip in Dubaï, I really enjoyed to stay in Ibis Al barsha, Good value between the service and the final bill
I will recommend this hotel and come back for my next trip
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We have booked 2 rooms in this hotel the total cost of the room was (304 AED for each room) and we stayed there for 3 nights. The room was very small and the furniture was not up to the expectation. Moreover, the toilet was too small that bulky people wont manage if the door is closed!.
I will prefer...
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Dear Valuable Guest,
We would like to thank you for having taken the time to post your feedback on Tripadvisor.
It enables us to critically assess our performance and understand the required areas of improvement.
Based on your comments we have clearly failed to meet your expectations during your stay and we would like to apologize for the inconvenience caused....
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My room was clean & in a good state of repair. The bathroom was a little small & it would have been nice to have tea & coffee facilities in the room, which is accepted as the norm in other places I've stayed in other parts of the world. I arrived very early morning & there was a room ready...
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Dear Guest,
Warm greetings from Ibis Al Barsha.
All the associates from the Ibis Al Barsha, Dubai join me in thanking you for your valuable comments following your stay with us.
Be assured that your message will be passed on to our team who have contributed to your satisfaction.
We would also like to thank you for your recommendation about...
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