Arrived at 05.00am bearing in mind did email earlier informing hotel of date and time of arrival and were told that as it was early morning they had no rooms for us! Upon further discussion it was determined that they did have rooms vacant however they catch was they wouldn't check us in till we paid an extra dhs500!! Now... More

Me & my husband stayed in the hotel for 4 days. We enjoyed our stay coz they uograde our room. They gave us big room with nice view. We liked our room too much, its beautiful, clean & they have jacuzzi. They have also free internet although not wireless its okay!

Wish I'd seen the review below a few weeks ago! Very disappointed at the fact I can't use the swimming pool at the same time as my wife and young son. We booked for 2 nights and at no point does the booking website nor hotel website tell you that due to this being an Islamist hotel (of a western... More

This hotel was clean and tidy! the staff were great and extremely helpful... it would have been nice for their to have been some sort of warning on the Copthorne website that this was an Islamic hotel... meaning that my husband and i would not be able to use the pool or any facilities together at all. i was not... More

we stayed in a executive delux suit. Advantages : very close to metro station and Deira city center , good facilities inside the room Disadvantages : 1) bad service in the restaurant ( sometimes you must be waiting in a queue to find a table for breakfast ) . Dirty tables. It was not in the level of a 4... More

Copthorne Deira is in a good location, 150-200m from the nearest metro station, and Deira City Center Mall. It is also fairly close to the airport so just a short cab ride or metro ride, if you know the area. The bed was comfortable and clean, tea and coffee making facilities were provided and the TV had a decent range... More

I was checked in to a room after a long flight and there was a water leak from the roof in the sitting area. Informed reception couple of times. A technician came and inspected and said it take time to fix. The hotel did want me to stay for more time till they fix the leak. i was so tired... More

We were put in this hotel for a day rest between flights. Room was clean (not counting some persistant stains not uncommon for airport hotels). Buffet breakfast and lunch were even better. And the staff at front desk was very helpful unlike the gentleman arranging city tours. Both check in and out were painless.

I stayed here for 3 nights on a business trip. i wish I had stayed somewhere else but I assumed that the brand would be similar to other Copthorne hotels, it wasn't. I booked a Non-Smoking room but was given a Smoking room and when I complained I was told they couldnt move me as there were no Non-Smoking rooms... More