The front desk staff are fabulous. Excellent English, very attentive, very eager to assist the foreign guest in whatever way they can. They should be working in a five-star hotel. What I cannot understand is why the owners hired such excellent and well-trained staff but failed to include amenities for foreign guests like a single English-language channel on TV (like... More

Modern hotel, enormous rooms although tv reception wasn't great, breakfast was ok, friendly and helpful staff, there is a restaurant in the hotel or other dining options located close by, I got a room facing the road and there was some street noise but not too much

The hotel is new, modern, the staff is very nice, so I'm very happy being there. Also the hotel offer good business opportunities - free wi fi, a business hall, good coffee, etc. The have a new SPA center and I'm going to use it very soon.

The main strength of this hotel and of Plovdiv in general is it's people. The staff here could not have helped us anymore; nothing was too much trouble for them. The hotel itself is modern, with a nice bar area at the front where you can relax over a cool drink to avoid the excessive heat. There is a superb... More

Hotel structure is new and overall is efficient. Staff is young and fully pleasant. Very clean with good facilities, modern furniture and very comfortable rooms. SPA center has just been inizialized. There is a fine Italian restaurant adjacent to the lobby. Rate is fully affordable. Very high profile hotel overall! .

Very nice new hotel. Staff are very helpful and pleasant. Very welcoming on arrival. Hotel is clean and new with good facilities. When I could not connect to the Wi-Fi they send up an ethernet cable within minutes. Breakfast is OK and fresh. For me sleep was an issue and I felt tired in the morning after poor sleep but... More

Very smart decoration, very helpful and smiley personel (especially at reception desk), modern clean rooms with flat screen tvs, nice bathroom, adequate space. There is a nice Italian restaurant next to the lobby with good dishes and wines. Some spa facilities are also provided, which is not expected for the class and price of this hotel. There is much room... More

It is a new hotel, very impressive building and nice interior. Looks like 4* hotel. Staff was excellent, very helpfull and all of them spoke perfect english. The spa center is very nice and my massage and the sauna was excellent for me.

I picked it for the short distance to the exhibition grounds: clean and fine decoration together with smiling staff can make your stay very pleasant. I was given possibility to choose a suite instead of single room and I was surprised by courtesies and facilities. Staff is friendly and the hotel is worth a stay: price-quality ratio is superb (I... More