I arrived at the hotel and no one spoke English. Because of this language barrier, no one could explain to me that although I booked 4 months ago, the hotel was full and I was staying at an annix 2 blocks down. This hotel was absolutely awful. There was no organization and they had no idea I was staying with... More

Stayed with a tour three separate times in November, 2011. The staff were fantastic, and it was a great base to explore Antigua. Even getting into Antigua late at night and speaking minimal Spanish, the front desk staff were attentive, and easy to deal with. Rooms were large and well kept. Very easy walk to get to the attractions in... More

Only 5 minutes from Santa Catarina arch is a converted colonial building with approx 20 rooms. Very helpful staff who are happy to book tours. Valuables can be left in the safe in reception. Good size rooms, hotel has plenty or character and has been very well restored. Stayed here for 3 nights after a group trip ended in this... More

The hotel is delightful, excellent accommodation. The service is probably the best I've had. The hotel owner is always making sure that you have everything you need. The hotel staff is excellent at making you feel comfortable. Breakfast was delicious every day. Reservation process was effortless. The transportation service from and to the airport is excellent. I have absolutely no... More

It has been an awesome two years of staying in this beautiful and peaceful place. I Am a senior tour leader at Intrepid Travel; just taking a well deserved time off from the travels, but when I'm ready to trail again it will be a pleasure to stay at Los Bucaros in Antigua. If theres one place a tour leader... More

I stayed for a couple of days and I find the rate just a great deal for a such a beautiful colonial house. The room was spotless and everithing I asked for I never got a no for an answer. My room was on the second floor and the view of the volcanoe was amazing. I did some activities thru... More

I made reservations here several months back. I called them to make sure they still had my reservation a week before my trip to Guatemala and they had no record of my reservation and no rooms available. I had to call several hotels at the last minute and luckily found one that was affordable. This was completely unprofessional and I... More

I arrived with a group a week ago and will leave tomorrow. We were all really well looked after, the breakfasts were very sufficient and better value than the outside breakfast places, the staff mostly spoke english and the owners spent plenty of their time on us. I am going to Tikal tomorrow and didn't want to take my bags... More

We only lasted 90 minutes at the hotel, and that was waiting on the staff. We made a reservation a month in advance, and reconfirmed two days before. We thought there might be a problem when they said single room in reconfirm - we reserved a double and resent their original confirmation for it - and they said no problem,... More