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All 5 Auburn hotels

Holiday Inn Express Auburn

2.5 of 5
10-12 Johnson St., Auburn, MA 01501
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Holiday Inn Express Auburn
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Ranked #1 of 5 hotels in Auburn
Most recent review
4 of 5 stars Reviewed 13 June 2013
Millionmiletravelers Brookfield, Wisconsin
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107 reviews from our community

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Traveller rating
    50
    42
    10
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Brookfield, Wisconsin
Top Contributor
108 reviews 108 reviews
35 hotel reviews
Reviews in 55 cities Reviews in 55 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Night number 42 in HIE or HI this year - and another good experience. Service is very helpful, the hotel and rooms are clean, good size, and a good value for the price. Access to the turnpike and major roads is easy and you can get to Worcester easily (just avoid morning rush hour) and have a pleasant stay away... More

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Avon, Ohio
Top Contributor
419 reviews 419 reviews
45 hotel reviews
Reviews in 138 cities Reviews in 138 cities
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed 25 May 2013

This is a very nice hotel that is very clean and well maintained with a good staff, large comfortable rooms, a better than average breakfast and good access to the Mass Turnpike and I-290. In fact, everything was great with this hotel with one caveat; the close proximity to the turnpike results in significant road noise on the side of... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
31 May 2013

Thank you so much for taking the time to write about your stay! It sounds as if everything was great except the noise. I am so happy that you notified us and we were able to move you to another room. Having a good nights sleep is an essential part of your visit with us and we want you to... More

Reading, PA, Pennsylvania, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 May 2013

This hotel is a good value, but there is nothing remarkable to it. The upside is the reasonable price if you're willing to put up with a few items. We were hoping to use the pool, but is was not available at the time. The lobby had a huge odor of air freshener which signified to me that they were... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
21 May 2013

Thank you for your recent review. I am sorry that it was just another hotel stay. I wish we were made aware of these things while you were here. When we went through the rebranding a few years ago, along with all the other Holiday Inn Expresses, one of the requirements was to install the air fresheners with a pleasant... More

Modesto, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

We only stayed here one night, but it was close to where we were visiting, so it worked great. It was reasonably priced and the staff was great. My only disappointment was that they didn't heat the cinnamon rolls. I always look forward to breakfast at HI Express locations, particularly the cinnamon rolls, so that was a letdown. That's a... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
21 May 2013

Thank you so much for allowing us to serve you during your recent stay! I am so glad that you had a great stay - but I am terribly sorry about the cinnamon rolls. I can totally understand how disapointing that is! I know when I look forward to having a signature item at a certain place and it's not... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Excellent and reasoably priced alternative for business travel to Eastern MA. Friendly staff, clean and well appoointed rooms with plenty of space for one or two occupants. Have stayed often, and am never disappointed.

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
10 May 2013

Thank you for taking the time to let us know how your stay was! We really appreciate those who take time out to tell us their good stories! I am so glad that your stays have been consistently excellent. Hopefully when you are in the area again, you will visit again! And we will be more than happy to accommodate... More

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 May 2013

Our daughter attends college in Worcester so we're there a couple times a year. This is the third hotel that we've used. We'll definitely be staying here again. It's only a few miles (easy drive) from campus. It's very clean, inside and out. The employees are efficient and friendly. The rooms are well-appointed and comfortable. The rates are reasonable. It's... More

Was this review helpful? Yes 1
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
10 May 2013

Thank you so very much for your response! There is no higher compliment to know that our guests are completely satisfied with every aspect of their stay. We take our guests needs seriously and our number one goal is to make sure that you are happy and well taken care of while you are here. We have a great staff... More

Top Contributor
90 reviews 90 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 May 2013

Booked this online as we were traveling south to help our friends celebrate their 40th wedding anniversary in Webster. We checked in easily with friendly desk staff. Took the elevator to our third floor room. Looked it over then headed to our destination. Returned around midnight and had to use our room key to enter for extra security. Headed upstairs... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Thank you so much for your review! We are so glad you stayed! You sound a lot like me, I love many, many pillows when I sleep! However, I am so sorry about the toaster....it definitely saw it's last days and we went out and replaced it! We hope you come back again if you are in the area, and... More

Asheville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2013

The manager, Doug, was amazing. We stayed in Providence at a Hampton Inn the night before and had a similar AC problem. The staff there was nice, but didn't want to help (we ended up having to move rooms at 1AM after dealing with them for hours and had to get up at 5). Doug, on the other hand came... More

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

This is just beyond great! Thank you so very much for writing a review about our Front Office Manager, Doug. Doug loves people and thinks absolutely nothing of making them more than comfortable and happy during their stay. That is what we are all about here. Our staff truly loves people and it shows. I am thrilled to hear this... More

New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2013

I come here every year for The Divine Mercy Conference for Nurses. They always meet my needs. Room is clean, quiet, housekeeping is fantastic, food is fresh and good. Staff is pleasant and cooperative. No complaints at all. Will come back again next year.

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Well, thank you!!! We really enjoy hosting the guests for the the Conference every year.We really appreciate you giving us your feedback on Trip Advisor. We look forward to serving you in that same mode of excellence next year! More

Hancock, Maine, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 April 2013

We often stay at this hotel while inthe Worcester, MA area. It is always a clean comfortable stay. They don't have a restaurant but they do serve breakfast which is a plus is a plus. The Staff is always friendly and helpful.

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Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review
3 May 2013

Thank you so much for your review! We never take for granted our guests and the time that they take to write reviews! I am so glad that everything was great for you here, in every area. Next time you are visiting, be sure to visit the restaurant that is within walking distance! They have really good food and they... More

 
 
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Additional Information about Holiday Inn Express Auburn

Also Known As:
Holiday Inn Express Auburn Hotel
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn
Auburn Holiday Inn Express
Address: 10-12 Johnson St., Auburn, MA 01501
Phone Number:
Region: United States > Massachusetts > Auburn
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Auburn
Price range (per night): $118 - $157
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College.Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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