My son left his wallet,Bose headphones and a phone charger behind. John at the front desk and Amy the housekeeper found it and sent the items back to us. I want to thank them for being so honest . Happy holidays :)
More
My husband and I made a last-minute departure from home last week to attend a funeral, so we didn't have any time to plan where we were going to stay en route or do any research. Thanks to GPS and Trip Advisor, we found the Fairfield Inn in Amesbury, MA. Incredibly easy to get to off of I-95. And happily,...
More
Thank you for taking the time to write a review for our hotel. I personally think that our Guest Service Representatives are the best and I am glad that you were made to feel welcome in a time of bereavement. We would love to have you stay at the Fairfield Inn Amesbury again if you are ever in the area....
More
This is a unique chain hotel in that the staff is professional, friendly and very helpful. The location is very near Routes 95 and 495 and there is also a train stop that can take you to Boston. The free breakfast is more than adequate and their coffee (available 24hours a day) is very good.
More
Thank you for taking the time to review the Fairfield Inn Amesbury. I was very pleased to read your wonderful comments as I personally think they reflect our hotel perfectly. We would love for you to stay again if you are in our area.
Kind Regards,
Renee Wright
More
I have stayed at this location many times and have been greeted with super service. Hotel is nice and clean , cookies are great. Staff is A++++++++++++++
More
Thank you for taking the time to post a review for the Fairfield Inn Amesbury. We definitely have a very positive staff that caters to our guests and knows the area well so that they can recommend the best things to see, do and eat when in our region. Our staff love working here and their level of commitment is...
More
I checked in late and was given the only room left, a handicapped room with roll in shower. As a Marriott Gold member, I was a bit miffed that they wouldn't save me one of the non-handicapped rooms, but I figured I'd make due.
The bedding was fresh, the hotel was OK in general. My big gripe was that the...
More
Lovescabs,
I am very sorry for the cleanliness issue in your bathroom. We do take cleanliness very seriously here at the Fairfield Inn and I assure you that it is uncommon to have such an issue take place. Indeed the front desk associate should have been more empathetic and responsive when listening to your complaint and for that I apologize...
More
Hotel is conveniently located near Newburyport. Hotel is getting dated - no signs of Marriott investing in the property. Front desk Staff is good. Some small issues (no shampoo in room, light bulbs burnt out) give indication of where this hotel is heading.
Next trip probably going to Holiday Inn Express nearby. Not a lot of choices in area.
More
DDKW,
Our hotel was renovated in July 2008 with Marriott's "Green Tea" decor. It is true that the hotel was not recently built, but it is updated at Marriott's standard frequency. Many guests commend us for how nice the property looks; I am sorry that you feel otherwise and wish I knew what exactly caused you to feel that way....
More
I stayed here for a weekend with my Husband on 9/17 - 9/18. We know the area well, but had never stayed overnight. I was impressed by the high level of service and friendly hotel staff. Our room was very clean, and looked like it had been recently renovated. The complimentary breakfast was a good mix, and had some healthy...
More
I am thrilled to hear about your positive experience at our hotel. Our staff strive to be welcoming and friendly to all guests, creating a warm and comfortable environment. The cookies are definitely a favorite among most of our travelers, and I'm glad that you had a chance to try some! We would love to have you stay at our...
More
A co-worker and I spent two (2) nights at the Fairfield Inn Amesbury on a recent business trip. Our rooms were clean and comfortable. The front desk staff was friendly and very helpful both days. The continental breakfast was more than adequate. I would recommend this hotel for a business trip.
More
Thank you for reviewing the Fairfield Inn Amesbury. We appreciate your patronage and hope that you will visit us again the next time that business (or leisure!) brings you to our area.
Kind Regards,
Renee Wright
Director of Sales
More
Great access to beaches. Lots to do in the area. Room was great (though bathroom was a little dated ). Food was basic continental. Price a little high $159/night but that is the area. This was our second time here. Would definately return.
More
Thank you for taking the time to review our hotel! We appreciate your patronage and coming back to the hotel a 2nd time. We hope to see you again next season!
Kind Regards,
Renee Wright
Director of Sales
More
This was our second stay at this Fairfield Inn in Amesbury, MA, having been here last year. Overall the property is clean enough and the desk staff is very pleasant and willing to please. Wi-Fi worked well.
What is bothersome is that the bathrooms are becoming a bit "shabby". We found very noticeable mold where the tile meets the tub...
More
Hi Goodcook7,
Thank you for taking the time to review the Fairfield Inn Amesbury. I apologize for the issue in your bathroom, as we take cleanliness very seriously here at the Fairfield. The vents in the bathrooms are not operated by a switch, but there is a constant light air flow that comes from fans that are located on the...
More
102 Reviews
93 Reviews
61 Reviews
