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All 22 Annapolis hotels

Sheraton Annapolis Hotel

3.5 of 5
173 Jennifer Road, Annapolis, MD 21401
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Sheraton Annapolis Hotel
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59%
Ranked #13 of 22 hotels in Annapolis
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259 reviews from our community

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Date Rating
Milford, de
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

Booked the Sheraton 45 days ahead of a class for 2 of our employees for weekends in a row. The day after initially booking through Expedia we tried to change both reservations to 2 days instead of 3. This was not allowed even though when booking we could have chosen just 2 nights no problem. Now that they have your... More

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New Holland, Pennsylvania
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 June 2013

Staff is exceptional and outstanding. We were greeted with smiles and welcomed with open arms. Felt like we were coming home!! Attended an event and the hotel went out of their way to provide quality service during the entire event. The only downer was the quality of food served during the banquet, primarily the soup (Cream of Crab). The soup... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
13 June 2013

Thank you so much cndirector1, we truly love to hear feedback like this and letting everyone know what a great hotel we have! Sorry to hear about the soup and we will certainly fix that. We look forward to you coming back soon! More

maryland
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 June 2013

I book this hotel frequently on priceline name your own price, usually I get a room for $76. The rooms are clean and the staff are very friendly. There is a work out room but several times I have gone to work out it is musty and the air condition is not on or operating efficiently. I have also been... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
3 June 2013

Thank you for taking the time to post your comments regarding our cleanliness and friendly staff. We take great pride in delivering excellent customer service. We take feedback very seriously and we use this to get better each and every day and will work on your suggestions. Thank you again and we look forward to you coming back soon! More

Baltimore, Maryland, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 May 2013

Basic amenities with a pleasant staff. Our stay was good. Nothing amazing but a decent place to stay. Room could have been cleaned better. Pills on the floor from the last guest and hair strands in the tub.

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
31 May 2013

Dear Arik B, thank you for pointing out our pleasant staff, I was sorry to hear about the cleanliness of your room. This is not typical of our housekeeping deparment to miss this kind of stuff, pleas accept my apology. I hope as you travel back to this area you again choose us and I asure you a much better... More

markyz
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 24 May 2013

Clean quiet room. Close to historic Annapolis.(4 miles) No breakfast a minus, but did have a restaurant if you wished to pay. Right across the street from a huge indoor Mall if you run into a rainy day or just want to do some shopping. Several restaurants within walking distance.

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
29 May 2013

Dear Markyz, thank you for taking time to post your great comments about our clean and quiet rooms. We also have a free shuttle that can take you to all these places. Our shuttle runs to a 5 mile radious. We look forward to you coming back soon! More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 20 May 2013

We stayed for a hockey tournament/vacation. The room was clean and the hotel was remarkably quiet for a bunch of hockey teams running around. Free Starbucks coffee in the lobby makes for a great start to your day. The staff was very nice and helpful. The woman who helped me at the front desk the day we arrived deserves a... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
22 May 2013

Dear Mfig303 thank you so much for all the wonderful comments about our hotel. The associates take great pride in delivering a great experience friendliness and cleanliness! We certainly look forward to you coming back soon! More

Westampton, New Jersey
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 May 2013

My husband arrived for a relaxing stay for one night before picking my step-son up from college. We switched our first room because it faced the loud highway, and that was not problem. Bad part is there was an adjoining room. The adjoining room woke us up 6:15 AM with loud teen/young adults banging something loud, speaking loud...anything to annoy... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
13 May 2013

Dear Connie and Anthony, thank you for the feedback, I am sorry about the noise you encountered. I am glad we were able to take care of it right away. Thank you for pointing out our cleanliness and freinedliness, we take pride in this! We hope you consider us for your future stays, and remember the other hotels only has... More

New Haven, Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

We stayed at the Sheraton Annapolis last weekend and found our room to be clean, spacious and very comfortable. The Club Lounge was terrific and made the stay all the more enjoyable. The front desk staff was particularly friendly and helpful. Nice indoor pool, gym and hot tub. It made our visit to Annapolis all the more enjoyable. We are... More

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See 3 more reviews by shelleyhc for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
8 May 2013

Dear shelleyhc, thank you so much for the wonderful comments and wanting to come back. We thrive in being helpful and friendly and am so glad you let everyone know. We apprecaite your business and hope you become brand loyal to Sheraton! More

Fairfax, Va
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 May 2013

Here's the deal. I'm an spg member and having a short stay overnight, (checking in 10pm checking out 4am) and at 3000pts thought how bad could it be and booked the room. Checking in on a Friday evening. Parking was a pain b/c the lot is small and there were two events going on in the hotel. Had to circle... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
7 May 2013

Dear Duke, thank for your taking the time to comment about your recent stay. I was sorry to hear about the parking and the noise you encountered. We due ask our groups to park at our over flow parking by the bank. As for the noise, the inside rooms are quiter, so as you travel back through the area please... More

Bayonne
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

Rooma clean and fresh. Staff very pleasant and helpful. Poll lifeguard very attentive, making sure we had towels. Watched children well in pool. Wattress in Club Lounge, I think her name was Helen, was very hard working and went out of her way for us, getting chocolate cake for children. Also Peter, head of food and services was very attentive... More

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Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
30 April 2013

Dear Donna B, thank you for the great feedback and reveiw. We take pride in delivering a great guest experience! Pete and Helen truly are great associates and thank you for pointing them out. WE look forward to you coming back to the hotel soon! Thanks again! More

 
 
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Additional Information about Sheraton Annapolis Hotel

Also Known As:
Sheraton Annapolis
Annapolis Sheraton
Address: 173 Jennifer Road, Annapolis, MD 21401
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Annapolis
#12 Business Hotels in Annapolis
Price range (per night): $138 - $221
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The newly-renovated Sheraton Annapolis Hotel, located minutes from the heart of Annapolis, is ready to welcome you. Let our experienced and friendly staff cater to all your needs. ... more   less 
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