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Quality Inn & Suites Maine Evergreen Hotel

2.5 of 5
65 Whitten Rd, Augusta, ME 04330
Hotel amenities
Quality Inn & Suites Maine Evergreen Hotel
Ranked #1 of 7 hotels in Augusta
4.5 of 5 stars 200 Reviews
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200 reviews from our community

What travellers say about this hotel
  • Comfortable bed(5)
  • Very good(5)
  • Clean quiet(4)
  • Friendly and helpful(3)
  • Discount coupon(3)
  • Front desk staff(3)
  • Third floor(3)
Traveller rating
    139
    41
    16
    1
    3
Only show reviews for Family (54) | Couples (70) | Business (54)
Date Rating
maine
1 review
5 of 5 stars Reviewed 23 May 2012

I found this hotel by "accident" as I was trying to get a room for two nights during a convention, they had the last rooms available. What a wonderful find, the lobby and the room looked brand new and the room was spotless and really nice! The complimentary breakfast is fabulous with hot food as well as the usual cereals... More

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NJ
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 22 May 2012

I don't understand the fabulous reviews for this hotel. This is the first time that I have not agreed with the tripadvisor reviews, which usually are spot on. The hotel is not terrible, but it is not wonderful either. It's OK. The first two floors appear to be a converted motel. The doors open to the outside. Our room, which... More

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Caroline Ward, Guest Services Coordinator at Quality Inn & Suites Maine Evergreen Hotel, responded to this review
25 May 2012

Thank you for your feedback. We appreciate all comments from guests, as they are vital in helping us improve our accommodations. We are glad you were pleased with the cleanliness of our rooms as well as the service from our staff, but we are sorry that our standard rooms did not meet your expectations. Our Executive Level third floor, with... More

Oviedo, Florida
1 review
5 of 5 stars Reviewed 16 May 2012

I had been traveling all over the east coast of Canada and the States for a few weeks and a friend and I stopped at the Quality Inn & Suites Maine Evergreen Hotel for a night. I was pleasantly surprised at how great their hospitality and service was. We had stayed at a couple of expensive Hyatts during my travels... More

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Houlton
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 15 May 2012

My husband has to travel to Augusta often for appointments at the VA center in Togus. When we come down we always stay at the Quality Inn because of the clean rooms and the pleasant staff that works there. They have an excellant breakfast in the mornings also. We have recommended this inn to others that travel to Augusta. We... More

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See 2 more reviews by Jean L for Augusta
Belgrade, ME
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 4 May 2012

I have spent a lot time here. I work nights and find it to be very quiet and very comfortable. After a long nights work, the breakfast is the best. There's something for everyone but I love the waffles best. I do alternate sometimes with the eggs and sausage. There's fresh fruit and yogurt too!! I like this hotel best... More

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See 3 more reviews by tishlangdon for Augusta
Augusta, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2012
2
people found this review helpful

My husband and I have had nothing but the best experiences at this hotel!!! The staff is the friendliest and you feel like you're home with family. The rooms are exceptional and breakfast is the very best! There are so many options available that I've NEVER found at any other hotel breakfast. There's something for everyone!!! Every employee is so... More

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maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 28 April 2012

A colleague and I recently stayed at above mentioned hotel. The date was 4-23-12. We were there on business, attending a conference in nearby Hallowell. We chose this hotel based on Trip Advisor reviews. We were given an exterior room. After we settled in we began hearing loud male voices outside our room that went on for some time. The... More

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Caroline Ward, Guest Services Coordinator at Quality Inn & Suites Maine Evergreen Hotel, responded to this review
29 April 2012

Please accept our deepest apologies that this occurred. You are absolutely correct that this situation should have been handled differently, and I would encourage you to contact us at the hotel directly so that we can remedy the situation to your satisfaction. More

Hartselle, AL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

My wife and I have been Choice Privilege Gold members for close to 10 years and stay within the Choice Hotel family at least 90% of the time we travel. I spend on average 40-50 nights a year away from home. This hotel is hands down the nicest in the Choice Hotel system that we have seen. Spacious rooms with... More

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Saint John
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 23 April 2012

I enjoyed staying at this hotel but you get what you pay for. The beds were very uncomfortable and the breakfast was substandard. I would probably not stay in a quality inn again.

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Caroline Ward, Guest Services Coordinator at Quality Inn & Suites Maine Evergreen Hotel, responded to this review
25 April 2012

We're so glad you loved the hotel! ...And very sorry you didn't have a comfortable rest. All of our bedding is new and of premium quality, but it seems that your personal preference was not satisfied and we would like to rectify that. Please kindly contact me at the hotel directly so that we can address the matter of your... More

Saint John
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 April 2012

I stayed one night at this property while traveling on business. The front desk staff were very friendly, the hotel was clean, and breakfast in the morning served both hot and cold items, including waffles, eggs, and sausage. This hotel is conveniently located off I-95 and Texas Roadhouse is across the street. Overall I would choose this hotel again when... More

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Additional Information about Quality Inn & Suites Maine Evergreen Hotel

  • Quality Inn Augusta
  • Augusta Quality Inn
Address: 65 Whitten Rd, Augusta, ME 04330
Price range (per night):* 110 AUD - 145 AUD

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Quality Inn & Suites Maine Evergreen Hotel
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