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Holiday Inn Express Hotel & Suites Alexandria

2.5 of 5
2340 Macarthur Dr, Alexandria, LA 71303
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Holiday Inn Express Hotel & Suites Alexandria
Ranked #10 of 19 hotels in Alexandria
3.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    8
    5
    5
    4
    6
Date Rating
Frisco, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 April 2012

I have stayed here twice in the past 30 days. While the hotel is a typical HIE, the beds are not. These are the most uncomfortable beds I have slept on (or not slept on to be honest) in years. As for the location, it is not difficult to get to, and near other hotels, but the area is not... More

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San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 27 March 2012

Hotel is clean, staff is nice; however, the hotel is showing its age - beds not so comfortable, etc. The location's not that great - I had a hard time seeing the entrance to the hotel from the access road - the hotel is set quite far back and is in a semi-industrial part of town. The hotel IS convenient... More

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See 2 more reviews by vjwbug for Alexandria
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review
1 May 2012

Dear vjwbug, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will... More

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 February 2012

This was my second stay at the Holiday Inn Express for business. It is one of the nicest, cleanest properties in town. It's pretty convenient to everything on MacArthur, and it's clean and relatively quiet. The staff are really pleasant and helpful, and breakfast has a lot of choices. It's one of only 3 places I will stay in a... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 February 2012

The hotel is newer and clean. The staff was fairly friendly but the beds were very uncomfortable. Felt like I was sleeping on a board.

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Alexandria, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

My boyfriend and I stayed at this hotel for a few weeks on and off during the summer of 2011. We were in transition from relocating to Alexandria at the time. I have never met a friendlier staff. Everyone was so sweet and helpful. The hotel provided a variety of different breakfast options daily. The rooms were cute too. We... More

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Shreveport
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 September 2011
1
person found this review helpful

I have been staying here during the week for almost two years. The whole staff has been great. The rooms are always clean and the entire hotel and grounds are well kept. I would recommend this hotel to anyone.

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Bossier City, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

I have stayed at this hotel for a year and half. I could have stayed at any hotel in town, but why. The Holiday Inn Express is clean, friendly employees and a great location. If you stay in a hotel for a year and half you are going to have problems. The staff was on top of the problem and... More

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Jackson, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 31 July 2011
3
people found this review helpful

While in my hometown (of all places), we had to stay at a hotel so naturally we chose a Holiday Inn. It's our first choice when traveling. This hotel was horrible. It was not updated and the customer service was horrible. After the front desk staff finished visiting with the 10 or so friends who were hanging around, eating cookies,... More

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Top Contributor
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Reviews in 44 cities Reviews in 44 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

I'm a Marriott customer by and large, but HI has really cleaned up nice over the last few years. So I use the chain as my fallback property when my primary chain isn't available. Lots of parking, pool too. Nice clean rooms. Free breakfast.

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Ohio
Senior Contributor
48 reviews 48 reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 25 April 2011
1
person found this review helpful

Front desk person was not a bit friendly, most places I stay I'm immediately welcomed as a platnum or elite member of there chain. I was not acknowledged as such a member. The rate I was given was not affected after asking about a AAA or ARRP discount. The rate I thought was about $30 to $40 more than I... More

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Additional Information about Holiday Inn Express Hotel & Suites Alexandria

  • Holiday Inn Alexandria
  • Alexandria Holiday Inn
  • Holiday Inn Express Alexandria
Address: 2340 Macarthur Dr, Alexandria, LA 71303
Price range (per night):* 143 AUD - 173 AUD

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Holiday Inn Express Hotel & Suites Alexandria
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