Perfect staff, value, rooms, design, service, breakfast — everything. More

The hotel is very nice overall and a great value. But there are some flaws, and I do not think it should have a 5 star rating. The exterior is beautiful and so is the lobby. The room was very nice, and every staff person I encountered was superb. I spent several evenings listening to the great piano players in... More

Stayed at this hotel in October. Was very pleasantly surprised! Nice rooms, great restaurant, good breakfast, WiFi and complimentary shoe shine service! One great thing which I've not seen in another of hotel is the use of the cordless room phone! You'll never miss a call whilst at breakfast or down the bar! More

this hotel, which is within walking distance of the Opera house in Kiev, is really quite charming. It is off a side street, and really not where you would expect to find a hotel of this quality. The lobby is striking, I liken it to the lobby in The Waldorf Astoria in New York, except not on such a grand... More

Really good hotel in Kiev. Great for weekend breaks, liek ours. Thank you to all hotel staff who took care of me and my brother. We enjoyed everything except breakfast. Location was convenient, the room was very cozy. More

very good location in kiev center near the opera, excellent service, friendly staff. Breakfast is super with large choice and the restaurant il teatro very good cook. Wireless internet is free. the rooms are very clean. Sauna et fitness club are free. we can rent a limousine of the hotel, it's not so expensive More

I enjoyed this beautiful hotel from the moment I first saw its floodlit exterior from another age, truly a sight to see. The lobby is very modern with a white grand piano adding to the ambiance which is played every evening very relaxing after a full days touring or working. The hotel is better described as a boutique hotel. The... More

The hotel is comfortable. The breakfast is very good. The hotel is clean, comfortable and warm. The staff are helpful and attentive. A good place to stay on business. Expensive but most descent hotels in Kiev are expensive. More

Not a bad hotel but some issues need to be adressed. Upon reaching the 650$ a night Morrocan suite (a junior suite), I discovered a room very much as advertised on the hotel's website, plus a large balcony (abt 15sqm), which is nice although it is located in front of a terribly worn out building, possibly the worst building in... More