Location good. Public areas attractive. Bedroom spacious, comfortable and excellent toiletries supply. Too hot. Too noisy at night- party music from upstairs and around...
Gym is good for a hotel, but poor for a gym chain (it is actually part of a gym chain). Pool is lovely and sauna area is very good.
Great view from the room.
The hotel...
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Dear Sir, thank you for staying at the Westin and thank you for sharing your impressions online. I am very glad that you enjoyed your stay. Agree that the large wellness center is an asset to the hotel and all hotel guests have free access. Thank you once again and please stay with us again upon your next visit. Sincerely...
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Overall this is a great hotel in terms of location, staff and value for money for business or vacation but be advised that this is not the most modern of hotels.
We had a 1 night stay in Zagreb on a road trip. The hotel was centrally located and easy to find. Staff were efficient and helpful and as we...
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Dear Sir, Thank you for staying at the Westin and thank you for sharing your impressions. I am glad you enjoyed your stay in the hotel and in Zagreb. The rooms of the hotel are all recently renovated and up to all Westin standards including the Heavenly Bed and Shower. We are just installing the new large LCD flat televisor,...
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Stayed at this hotel for a business trip and was pretty pleased. The view of the city on the top floor is pretty beautiful, especially at night! The staff was nice, room was clean and bed was really comfortable! Only a 10 min walk to the center so that was nice as well. Food at the buffet was mediocre, but...
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Dear Sir, thank you for staying at the Westin and thank you for sharing your impressions online. I agree that the hotel has a perfect location, both for business and leisure purposes.
From our rooms, you have a splendid view of the city. I take the note of the buffet and will review with the chef what we can improve....
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The hotel is in a pretty good location to see Zagreb by foot or by public transport. Although from the outside it may not be the prettiest of buildings, inside it is a nice hotel with polite and helpful staff, a pleasant reception area with cafe and bar area to match. The hotel has 4 lifts so waiting to get...
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Dear Sir,
Thank you for staying at the Westin and thank you for sharing your impressions online. I take your hints on improvment we can do, I thank you for these and I will review them with involved department heads. Wish you welcome back upon next visit in Zagreb. Kind regards, Gunnar Sanne, General Manager
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Check in was functional and I was upgraded to a better room on the 13th floor due to my status as a Gold Spg member, so a great start ))). The room itself was great, really good view and open space environment. Lounge area and separate bedroom. After being there a while I started to notice that the cleaning was...
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Dear Sir, Thank you for staying at the Westin. While I am glad for your positive remarks in regards of our staff and the room, I am very sorry for your notes regarding the maintenance and cleanliness of the room. I apologize for this. We will review your impressions and where needed improve in order to avoid other guests to...
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Me and my girlfriend went to Zagreb for 2 nights and we didn't want to leave. We paid £350 for return flights from London Gatwick to Zagreb INCLUDING 2 nights stay in a Deluxe Room in Westin Zagreb..... WOW! I have stayed in a couple of 5 star hotels, but this reached all limits of amazingness! I would HIGHLY recommend...
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Dear Sir, thank you for choosing the Westin and thank you for sharing your impressions online. I am happy you enjoyed the hotel and the city and I hope other travellers can take advantage of your getting around tips for Zagreb. Welcome back upon next visit to Zagreb. With best regards, Gunnar Sanne
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I stayed there for 2 nights and hotel is really good. It has large rooms, an amazing indoor, swimming pool and fitness center. Spotless clean, staff are very friendly and I had no regrets staying there.
It is not actually whithin the city center, but a short 5-7 mins. stroll and you're there.
My only criticism: No WI-FI connection in...
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Dear Sir, thank you for staying with the Westin and thank you for sharing your impressions onine. I am glad you enjoyed our hotel including our new large wellness center of 1450m2. We are currently evaluating the alternative wireless installations for our hotel rooms and implementation is planned for 2012. We offer free wireless in all public spaces, restaurant and...
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During past 7 years I have used most of Zagreb hotels, and this is the third time I have stayed in the Westin Zagreb. After my first stay I was impressed by level of service provided: reception, bars, restaurant- all segments of service, as well as delicious meals in restaurants and spacy and elegant junior suite on 14th floor.
Second...
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Dear Sir, thank you for staying at the westin and thank you for sharing your impressions online. I am truly glad that you have enjoyed our services and we are looking forward to welcome you back. We are currently evaluating alternative installation solutions for wireless internet in the hotel rooms. It is available free of charge in the lobby, restaurants...
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Our 2011 conference was held at the Westin hotel in September over 2 days.
Check in was smooth and handled by an outside conference company (but having said this - the hotel made sure that our rooms were ready for us even before 14h00)
Conference rooms were clean and provided for all the technical requirements.
Drinks and dinner was served...
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Dear Sir, thank you for staying at the Westin and sharing your impressions online. I agree we are a perfect conference hotel with the great variety of conference rooms with the large ballroom and the larger rooms on top floor with the view of all Zagreb. In addition there are smaller for meetings or breakouts. Downtown location, inside garage and...
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Convenient location, and great facilities of hotel were the main reason we chose to stay there. However, the hotel itself looked very standard, cliche-like, and had nothing special to offer. Service was excellent, but it was just like any other 5star hotel would be. The design is classic hotel-like.
Wonderful breakfast.
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