Good rooms, good breakfast, great location - walking distance to big shopping mall, not far from airport I used to stay in other hotels in Sofia and now realize that metropolitan might be much better choice. When you start using Internet you are asked to fill in satisfaction survey. As a matter of appretiation hotel mgt promised to present a... More

The only thing I didn't like about this hotel was the location, because it is not in the city center. Apart from this, I have to say that this is one of the best hotels in which I've stayed. The staff was incredibly helpful and warm, I want to thank each one of them for their courtesy. There is even... More

This is truly an excellent hotel, the rooms are big and modern, the staff is always helpful and will try to accommodate any needs. The location is not the greatest, but it is quiet and the taxis are not expensive. The staff is marvelous and speaks English perfectly, I had forgotten my iphone charger at home and they gave me... More

very clean. spacious rooms. nice service.friendly staff. opt for the upper floor as the view is nicer. has it's own airport shuttle. i didn't get around too much so i can't advise how close it is to any attractions, but it's very convenient for the airport transfer

Very poor customer service, Internet is not working properly. Front Office manager can not speak English. They charged me for transfer to airport and on their site is mention that is free!

We stayed in 1007 and the view from our balcony over the city was just gorgeous! Snowy rooftops and cars with headlights on.. (Jan 2012) The gowns and slippers on the bed was a good start and the junior suite was quite spacious. The sauna, jacuzzi and gym seemed nice but we since we only stayed 3 days we didn't... More

Very large, clean, classy rooms. Free parking, free Wifi. Location across the divided road from a mall and very near the airport. Staff at check in were very helpful. Sadly when I called with what I thought was a reservation request , the female representative did not make my reservation, but rather sent me an email link to a different... More

My office recently relocated away from the Sofia city center closer to the airport. So this hotel fit my needs being close to our Sofia office. The hotel is modern and clean. Hotel has free Wifi throughout the hotel and offers free mini-bar which was greatly needed after arriving to the hotel just before midnight from the late flight from... More

- hotel clean - bit in the middle of nowhere although there is a mall not too far - not close to town, 20min taxi ride needed - staff not attentive to customer needs - as careful as I am, the bathroom floor is always wet when I shower; the screen isn't watertight - duvet is standard single but double... More