Last two days of our 8 days holidays were spoiled because of a rude receptionist we had to encounter in the hotel. Despite she was suspended from her position during our stay, our feelings could not change. Our room had not been cleaned but just re-organized. Had to change the room. Our firends room had a non functioning shower... Too... More

Perhaps some improvements have been done since a lot of these reviews were written, because I found the decor charming and interesting (what with the historical photos), and the breakfast varied: eggs, cheeses, whole-grain bread, sweet bread/rolls, milk and cereal, yogurt, fresh melon, tomatoes and cucumbers, juices, and turkish coffee (and I'm probably leaving some stuff out). But what I... More

The room I got was smaler than what is normal european standard. The shower did not work as it should, and the claening could have been better. The staff was friendly, Search the city map before booking this hotel. It is about 800 meter with climbing from the old part of the city.

We were in this hotel for two nights douring our ex-YU trip. We made online reservation via email in advance and everything was OK whe we arrived. Hotel was clean, rooms are large. We had two rooms for 6 (2 adults, 4 kids). Top floor room had own air conditioning and was quite hot during summer (-1/2 star). Hotel is... More

The hotel was staffed with wonderful staff, but by American standards did not measure up. It was a bit dirty and the rooms were decorated in the 70s and not updated. The location was not bad. There was a bit of walk to the center of Sarajevo which was down the hill. No air conditioning, but the staff did find... More

I've been there for one night and must say it's not good enough. If you are planning to stay for short time, you'll live through this, but for longer period, find your self something better. Hotel is not so near to Old Town. If you are older person and climbing up the hill is hard for you - this hotel... More

This Hotel Hecco (one of three in Sarajevo) is on walking distance from Sarajevo's old town. Staff was friendly and the hotel was clean, but still a service attitude still needs to develop among the Bosnian people. Loads of things that - I assume - worked once, have never been repaired. The fountain in the lobby is a striking example,... More

Hotel is good, I've spent few days and everything was OK. There is only one thing I exactly misunderstand-hotel has own lift service to the airport and a price was 20,00 euros what is absolutely strange, when I arrived to hotel normal taxi took me a 10 euros, but maybe the price was little bit expensive because cute lady was... More

We spent three nights at this hotel and exploring Sarajevo and the surrounding mountain resorts. This hotel was very clean and rooms and bathrooms were of a good standard, if a little bland. Breakfast was disappointing with not much on offer apart from bread rolls and Eurocrem. The location could be better - it's about a 10-15 minute walk from... More