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All 31 Nadi hotels

Novotel Nadi

4.0 of 5
Namaka Hill, Nadi, Viti Levu, Fiji
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Novotel Nadi
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Ranked #7 of 31 hotels in Nadi
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513 reviews from our community

Traveller rating
    61
    230
    133
    54
    35
See reviews for
Families
132
 
Couples
201
 
Solo
41
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
auckland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 June 2013 NEW

you have very poor staff . They dont even have smile on their face. I have paid for the best rooms but the service from staff let the hotel down. Specially front desk staff . The rooms are very dark and rooms are not often cleaned properly. Mainly your staff are very stubborn .

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Ian S, General Manager at Novotel Nadi, responded to this review
17 June 2013

Bula rohitauckland Thank you for taking the time to review your recent stay with us, I am most dissappointed to hear you felt the service was a let down, this is most unusual as can be seen by the multitude of reviews praising the service and friendliness of staff. I do apologise for your stay not being to standard and... More

Sydney
1 review
3 of 5 stars Reviewed 10 June 2013

This hotel was clean and comfortable. We only stayed overnight as had an early flight out next morning. We found out room was a fair way away from main reception even though the hotel didnt seem to have a lot of guests. The bathroom door didnt stay closed. We ate in the restaurant there and the food was good.

Review collected in partnership with Accorhotels.com

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Ian S, General Manager at Novotel Nadi, responded to this review
17 June 2013

Bula contessaSydney Thank for the review of your recent stay with us, I am glad to read you had a pleasant stay with us. I will be sure to pass the review on to all the staff who I belive will be encouraged to continue with the excellent service. Vinaka and regards Ian More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 9 June 2013

The only thing going for this hotel is its friendly staff ,the hotel needs a massive makeover.My advice to the Talei restaurant staff is to cover the breakfast as this being picked by the Mynah birds at leisure and the staff did not care .This put me off from having breakfast there after watching the birds having breakfast us. .... More

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Ian S, General Manager at Novotel Nadi, responded to this review
9 June 2013

Bula ozind95 Thank you for taking the time to review the property, feedback is a vital aspect of our industry. I am sorry the property did not meet your expectations on this occasion, I will certaintly discuss the issues with the team with a view on improvements. Vinaka and regards Ian More

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 8 June 2013

Location, services and staff great. Restaurant and Brekky was good as well. Room bathroom is a little tired. Improvement - Ground floor rooms should have minimum gap between door and floor so mouse & toads from the garden don't come in.

Review collected in partnership with Accorhotels.com

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Ian S, General Manager at Novotel Nadi, responded to this review
9 June 2013

Bula gsc_melb Thank you for the great feedback placed regarding your recent stay with us, the team will be most pleased by this. Vianaka and regards Ian More

Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 6 June 2013

Stayed here 1 night while waiting for a flight. The airport shuttle was there and ready when we needed it and we were allowed to stay 1 hour extra at no charge due to the timing of our flight. Overall, the staff was friendly, the food was average and I didn't see any bugs in the room which was a... More

Was this review helpful? Yes
Ian S, General Manager at Novotel Nadi, responded to this review
9 June 2013

Bula divatraveller Thank you for posting feedback regarding your recent visit, I am pleased to hear your stay was a pleasant one. I will have a chat to housekeeping regarding the shower cleanliness. Vinaka and regards Ian More

Adelaide, Australia
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 June 2013

We stayed here twice recently - once when we arrived in Fiji (3 nights) and one night before flying home. The rooms are rather obviously old - cracked tools on the rooms and bathtub etc. but nicely furnished. There was a lot of construction going on in other wings did to work damage. The restaurant is lovely with good food... More

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See 2 more reviews by straykate for Nadi
Ian S, General Manager at Novotel Nadi, responded to this review
5 June 2013

Bula straykate I read you review with great dismay on a number of points, specifically the service side of things as this is the corner stone of Fijian hospitality. Please could i ask you to contact me on gm@novotelnadi.com.fj with details of your stay so I can get to the bottom of this issue. On the positive side I am... More

Perth, Australia
1 review
4 of 5 stars Reviewed 4 June 2013

Novotel Nadi is a great base ,if you like to get out & see things ,the beds are great the meals are good and a good price, they have free golf on an average golf course. The staff are friendly & the tour desk has everything .

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ian S, General Manager at Novotel Nadi, responded to this review
5 June 2013

Bula RottoPerth_Australia Thank you for the great review, I am pleased you enjoyed your stay and look forward to accomodating you the next time you are in beautiful Fiji. Vinaka and regards. Ian More

Levin
1 review
3 of 5 stars Reviewed 31 May 2013

It is obvious this Hotel has not kept the standard of the past. Rooms were not as clean as I am used to. The restaurant food was not up to standard and the waiting time was not acceptable. I had 4 others with me and was somewhat embarrassed to have recommended it so highly. Staff were very friendly and obliging.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ian S, General Manager at Novotel Nadi, responded to this review
2 June 2013

Bula LevinEllenh I am sorry to hear that your stay was not up to the expected standard, please could i ask you to send me details of your stay on gm@novotelnadi.com.fj in order for me to investigate the matter further. Vinaka and regards Ian More

Hangzhou, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 May 2013

The room facilities were a little old. The services provided by the staffs and the restaurant were quite time consuming, due to the famous "Fiji Time". Especially when waiting for our ordered food, it took much longer time than we expected.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ian S, General Manager at Novotel Nadi, responded to this review
30 May 2013

Bula vcoffeeshop Thank you for taking the time to review your recent stay with us, feedback such as this is vital to our industry. You are quite correct about the famous or pehaps infamous "Fiji Time" however this should not be the case in a hotel, I will certainly have a discussion with the team to reiterate the international standards... More

Papamoa, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 May 2013

Only stayed the one night in transit. Reception were awesome and welcoming and found us a room even though we checked in late morning. Room was tired and needs renovating although they were clean and a comfortable bed. Meal was ok but food and drinks a little expensive which we have found with the better quality airport hotels. For a... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ian S, General Manager at Novotel Nadi, responded to this review
29 May 2013

Bula BlissPapamoa Thank you for the review about your recent stay with us, I am glad you found the staff welcoming, I hope you enjoyed your Fiji stay and hope to see you back in the beautifull islands soon. Vinaka and Regards Ian More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very friendly(24)
  • Shuttle buses(19)
  • Golf course(13)
  • Swimming pool(8)
  • Superior room(7)
  • Great Hotel(6)
  • Next morning(6)
  • Very clean(3)
  • Tour Desk(3)
  • Very nice(3)

Additional Information about Novotel Nadi

Address: Namaka Hill, Nadi, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Nadi
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Nadi
Price range (per night): $84 - $132
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Novotel Nadi - Managed by Accor ! The exotic Fiji Islands, set in the emerald waters of the South Pacific, is home to the Novotel Nadi. A warm welcome and traditional Fijian hospitality greet tourists and business travellers alike at a hotel where paradise becomes a way of life. Set in 42 acres of tropical gardens in the Namaka Hills, the Novotel Nadi is just a short drive [say, 3 minutes] from Nadi International Airport, served by many major international airlines and 10 minutes from one of Fiji's thriving business districts. It is an ideal base for touring and discovering Fiji's white beaches and crystal seas or marvel at mystical rituals such as "meke", traditional Fijian dancing. Get back to nature and explore the soaring Sleeping Giant mountain or sip a cocktail by the sparkling pool. The Novotel Nadi is based on traditional Fijian architecture and has 127 spacious guestrooms with balcony. Other facilities include same day laundry and babysitting. As soon as you step into Novotel Nadi, leave your cares behind and enjoy warm hospitality and impeccable service. The Novotel Nadi has a wide range of leisure activities for your enjoyment. Take a plunge in the pool, play tennis under the stars on the floodlit court or enjoy a game of golf on the hotels private 9 hole golf course. Indoor games include table tennis and pool. With sweeping mountain views, our 127 spacious guestrooms either have a balcony or patio. Each room has a private bathroom, television, air conditioning, refrigerator,tea and coffee making facilities and connected to high speed broadband internet and in-room wireless. ... more   less 
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Also Known As:
Novotel Nadi Hotel Nadi
Novotel Nadi Hotel
Accor Nadi
Nadi Novotel
Fiji Mocambo
Mocambo Hotel
Novotel Nadi Fiji

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