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Hotel Rio Sagrado by Orient-Express

4.0 of 5
Km. 75.8 | Carretera Cusco, Urubamba C01, Peru
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Hotel Rio Sagrado by Orient-Express
Ranked #3 of 21 hotels in Urubamba
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191 reviews from our community

Traveller rating
    159
    20
    7
    4
    1
See reviews for
Families
34
 
Couples
110
 
Solo
8
 
Business
0
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Newport Beach, California
Top Contributor
201 reviews 201 reviews
104 hotel reviews
Reviews in 102 cities Reviews in 102 cities
774 helpful votes 774 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

My husband and I stayed 4 nights here at the Hotel Rio Sagrado after one night in the Presidential Suite (and 2 further nights in a Junior Suite) in Lima at the Miraflores Park. (For comparison purposes, we also stayed 2 nights in the Presidential Suite at the Machu Picchu Sanctuary Lodge and 2 nights in the Plaza Suite at... More

Was this review helpful? Yes 1
Dominican Republic
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 10 May 2013

The hotel lies next to the Urubamba River and was a quiet stop on our trip through the Sacred Valley. The rooms are comfortable, the bathroom has floor heating which was appreciated as the nights were cold,and the turn down service in the evening leaves you with a warm water bed heater . The staff is very friendly and eager... More

Was this review helpful? Yes 1
oeperu, Director General at Hotel Rio Sagrado by Orient-Express, responded to this review
15 May 2013

Dear guest, Thank you for your complete review here on Trip Advisor. In order to preserve a complete sense of relaxation, Hotel Rio Sagrado does not offer in-room televisions, but TV are avaible if you request one with our frontdesk manager. Kind regards, Patricia Pinillos General Manage More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 May 2013

We stayed here before going up to Cusco. Wonderful location, wonderful rooms, all looking out over the river, and wonderful service. The rooms have one glass wall, and the bathrooms also (shielded by greenery in the case of the bathroom). The restaurant was great. The spa - beautifully appointed, but the staff a little green in experience I think (the... More

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Lima, Peru
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

The view is just extraordinary! Even though there is construction work going on pretty much all day, there is something about the place that manages to keep the ambience very peaceful. Maybe the fact that the location overall is very quite. The view to the river is a great plus. The service is very fast and the workers are very... More

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Adelaide, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 May 2013

This hotel has vibe of calm and serenity. The grounds are spectacularly stunning and well maintained with plenty of space to stroll or sunny spots to sit and relax. Our stunning room overlooked it's own private garden with outdoor seating just for our use. The staff are most welcoming and are genuinely happy. The restaurant is excellent and provides a... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 30 April 2013

From start to finish, this was a spectacular stay. The service was extraordinary, especially in the dining room at any time of day. The location is very relaxing and the hotel grounds are beautiful. We enjoyed a nice hike to the salt mines and lots of time at the spa. It was a great spot to relax after spending a... More

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Denver, Colorado
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 21 April 2013

Maybe it was because we had just finished a 4 day hike on the Inca Trail, or maybe it was because this property is a fantastic oasis, but our stay at this slice of heaven was, well, fantastic. From the amazingly well trained team to the spectacularly appointed suites and grounds, this hotel delivered on every front. Food was fabulous,... More

Was this review helpful? Yes 1
oeperu, Director General at Hotel Rio Sagrado by Orient-Express, responded to this review
26 April 2013

Dear guest, Thank you for your complete review here on Trip Advisor. We look forward to welcoming you back very soon. Kind regards, Patricia Pinillos General Manage More

Seattle, Washington
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 19 April 2013

This Hotel was a complete surprise. It is near the Ollantatambo ruins and located overlooking the Urubamba River. The rooms are in units and you are taken to them in a golf cart. The rooms are spacious with large windows giving the guests unobstructed views of the large front lawn and the river with the Andes rising up on all... More

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oeperu, Director General at Hotel Rio Sagrado by Orient-Express, responded to this review
26 April 2013

Dear Guest, We are pleased that your stay was memorable; and that both services and infrastructure of the Hotel have met or exceeded your expectations. Best Regards, Patricia Pinillos General Manager More

Lancashire, UK
Top Contributor
109 reviews 109 reviews
46 hotel reviews
Reviews in 58 cities Reviews in 58 cities
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed 15 April 2013

Just one night here and we could have stayed longer. We were greeted by a member of staff with a golf buggy waiting for us by the roadside entrance and whisked down the road, as we turned the corner we were delighted to see the hotel in such a lovely location with gardens running down to the river. Having first... More

Was this review helpful? Yes 2
oeperu, Director General at Hotel Rio Sagrado by Orient-Express, responded to this review
30 April 2013

Dear Guest, We would like to thank you for your compliments. We will keep working on our service to deliver fantastic travel experiences and charm that will always prevail in our guests' memories. Kind regards, Patricia Pinillos General Manager More

Santa Rosa, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 April 2013

My 13 year old son and I stayed for 3 nights in March for our trip to Machu Pichu and Sacred Valley. The grounds are just incredibly beautiful, and the rooms with the private lanais are great. We especially loved the bathroom shower with the entire window of glass. Our first day, My son thought this was so amazing, he... More

Was this review helpful? Yes
oeperu, Director General at Hotel Rio Sagrado by Orient-Express, responded to this review
15 April 2013

Dear guest, Thank you for your complete review here on Trip Advisor. We look forward to welcoming you back very soon. Kind regards, Patricia Pinillos General Manage More

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Additional Information about Hotel Rio Sagrado by Orient-Express

Also Known As:
Hotel Rio Sagrado By Orient-Express Sacred Valley/Urubamba, Peru
Address: Km. 75.8 | Carretera Cusco, Urubamba C01, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Urubamba
#3 Romantic Hotels in Urubamba
#4 Family Hotels in Urubamba
Price range (per night): 287 AUD - 388 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Rio Sagrado by Orient-Express is set on the banks of the rushing Urubamba River, built in natural materials to resemble an authentic Andean village. ... more   less 
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Hotel Rio Sagrado by Orient-Express
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