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Novotel Lima

4.0 of 5
Victor Andres Belaunde 198, Lima, Peru
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Novotel Lima
Ranked #20 of 187 hotels in Lima
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157 reviews from our community

    Trip type
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    70
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Date Rating
Santiago, Chile
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

On the good side: Clean, nice, friendly staff. Good bed and pillows. As traditional in Perú, very good food. You may not like: Plain, no personality. Internet is free but slow. I was not able to send e-mails. Need to improve: The shower was a torture! The water went from freezing to burning in two seconds. Usually I enjoy a... More

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Minnesota
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel rooms were very small with small bathroom, even though the toilet was a separate room from the shower and both had a sink, so that was nice. It had a nice-sized indoor pool and sauna that we enjoyed. We stayed there because we needed a comfortable place to stay before our overnight flight back to the states. Even... More

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Ana Lucia K, Manager at Novotel Lima, responded to this review
13 May 2013

Dear Guest, We deeply appreciate your comment related to your experience as a guest of Novotel Lima. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Sincerely, Ana Lucia... More

Seoul
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 May 2013

Not a luxury hotel by any means but is a practical to stay at on a short business stay. Has an ok gym and small indoor pool and breakfast buffet is fine as well. If you are looking for a hotel with all the frills, this is not it. Only complaint is the Internet service which comes on and off... More

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Ana Lucia K, Manager at Novotel Lima, responded to this review
13 May 2013

Dear Guest We deeply appreciate your comment related to your experience as a guest of Novotel Lima. Thank you. At Novotel, we aim at providing high-level service to each of our clients; therefore your feedback is very important to us. Be sure that we are taking the appropriate measures to handle the issue and avoid future inconveniences with the internet.... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013 via mobile

Hi! Good and modern hotel, right next to business area and in one of the best districts of Lima. High standards, cleanliness and good service are a given in such hotels, staff friendly and professional. Breakfast and restaurant are good. Internet connection is good on lobby and lower floors but could be better. Overall very good and at a good... More

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Ana Lucia K, Manager at Novotel Lima, responded to this review
15 April 2013

Dear Guest, We deeply appreciate your comment related to your experience as a guest of Novotel Lima. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Sincerely, Ana Lucia... More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2013 via mobile

If it wasn't for the confusing centralised booking system which meant our extra bed wasnt in place when we arrived after our long flight, I might have given it a five. But they made up for it with their general can-do attitude and unexpected chocolate gift and apology. The hotel itself is clean and modern and the breakfast buffet is... More

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Ana Lucia K, Manager at Novotel Lima, responded to this review
15 April 2013

Dear Guest, We deeply appreciate your comment related to your experience as a guest of Novotel Lima. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Sincerely, Ana Lucia... More

Lima
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 25 March 2013

At the front desk the guy who attended us was very rude and tried to charged for everything he even threated us that if we do something he would charged us to my womans creditcard, he also told us i hadnt breakfast and food and the momemt we did the check out we actually had it, we didnt get a... More

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Ana Lucia K, Manager at Novotel Lima, responded to this review
15 April 2013

Dear Guest: Thank you for letting us knows about your experience at Novotel Lima. We are sorry for not having met your expectations. At Novotel, we aim at providing high-level service to each of our clients; therefore your feedback is very important to us. Be sure that we took the appropriate measures to handle the issue and avoid future occurrences.... More

Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 March 2013

The Novotel san Isidro is very well located near the business district of San Isidro Miraflores. The hotel is very clean. The wifi works very well, enough to watch NHL hockey games streaming live without missing a beat, which is pretty demanding on a network... The restaurant is very nice and the breakfast buffet is well stocked and diversified. The... More

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See 5 more reviews by cac2222 for Lima
Ana Lucia K, Manager at Novotel Lima, responded to this review
15 April 2013

Dear Guest, We deeply appreciate your comment related to your experience as a guest of Novotel Lima. I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Sincerely, Ana Lucia Koszeniewski General Manager More

Dominican Republic
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 March 2013 via mobile

The hotel is very nice, the rooms are clean, the restaurant food and drinks are great. The only negative thing is that the wifi in the rooms is very very bad. But overall is a very good hotel. The location is in san isidro, very nice area.

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See 4 more reviews by Jcramirez1 for Lima
Ana Lucia K, Manager Assintant at Novotel Lima, responded to this review
4 March 2013

Thank you very much for choosing Novotel Lima , and also many thanks for your feedback We hope to have you as our guest again. SIncerely Cecilia Muñiz Manager Assistant More

NY, NY
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 25 February 2013

We missed our connecting flight so the airline sent us to the Novotel in Miraflores for one night. Even though we arrived at 3:30 am (the ride from the airport takes approximately 30 minutes - longer if there is traffic), the staff was very welcoming and efficient. The room was clean, modern and comfortable. The bathroom is actually two rooms:... More

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Ana Lucia K, Manager Assistant at Novotel Lima, responded to this review
11 March 2013

Thank you for choosing Novotel , and also thank you for your comments. We hope to have the opportunity to have you as our guest again . Best Regards Cecilia Muñiz More

Santiago, Chile
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 February 2013

If you want a business hotel, new and clean, this is the place in Lima. Don't expect a lot of services or good food, but for one night business travel it's perfect. I would discouraged families or longer business trips. If you want excellent additional services and reliable taxis and all the rest, you should probably head up to the... More

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See 2 more reviews by Saint-ex2013 for Lima
Ana Lucia K, Manager at Novotel Lima, responded to this review
24 February 2013

Dear Guest, Thank you for letting us knows about your experience at Novotel Lima. Sincerely, Ana Lucia Koszeniewski General Manager More

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Additional Information about Novotel Lima

Also Known As:
Novotel Lima Hotel
Novotel Lima Hotel Lima
Address: Victor Andres Belaunde 198, Lima, Peru
Region: Peru > Lima Region > Lima
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Lima
#17 Business Hotels in Lima
#17 Family Hotels in Lima
Price range (per night): 149 AUD - 222 AUD
Hotel Class:4 star (4*)
Reservation Options:
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Novotel Lima
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