As soon as we arrived to the hotel, we had a bad feeling. The outside appearance was bad, but we thought we'd give it a chance. We had our rooms on the first level (two triples and a double). They were just horrible!!!! The rooms were very dark, couldn't see well enough to tell if the rooms were clean or... More

This is not a 3 stars hotel! Rooms are horrible and beds are like shelter ones. I will never come back and of course I wont recomend this "hotel".

Staff was extremely helpful and are fluent in English. Rooms although not spacious were clean, comfortable and have bathrooms. Heaters are available in each room to take the chill off the cool nights. Location: 15 minute walk from the main square - Plaza d'Armas - up the safe, but busy Avenida el Sol. Breakfasts included were excellent.

Cleanliness- The hotel is pretty clean. Unlike the hotel we stayed at in Lima, there weren't spots on the beds and everything was "ok" for a 3 star hotel. Service- The service was sometimes perfect and sometimes bad. We actually had to change rooms due to the hotel staff being unable to repair a toilet that was broken in our... More

Don't bother with this hotel - there are much better places to stay for the same price much nearer the centre of Cusco. We also had terrible service there. We were booked in for several nights both before and after the Inca Trail and on our return, the hotel had given our room to a big booking from Condor. We... More