Torre Dorada is a nice, safe and clean hotel. But what distinguishes it from any and all hotels I've ever stayed at is its service and the care that is provided by the staff. Peggy, the owner, treats the customers like friends, if not family. Anyone from the kitchen to the front desk to the drivers are very friendly and... More

Free airport pick up and drop off, 24 hour and free transportation anywhere within Cusco (city limits). My wife and I traveled to Machu Picchu but trains were booked solid on return, so only made it back to Ollanta station. Hotel had driver WAITING for us when we pulled into the station at 7:30pm and drove us the 90 minute... More

Peggy and team show what hospitality and gracious service is all about. In a town that is certainly not cheap and is rife with tourist traps, it's easy to fall foul of spending money unnecessarily. This hotel however embodies the ethos that not every dollar in your pocket is theirs to swipe. I've never stayed anywhere that delivered such value... More

This is one of the finest hotels I have ever stayed in. Peggy and her staff understand the concept of customer service that so many other hotels just don't get. Extremely friendly and helpful staff. My backpack did not arrive with me at Cuzco airport and needless to say I was worried as it had most everything I needed for... More

My husband and I just returned from Peru. On our journey we stayed at the Torre Dorada on three separate occasions. We felt very safe and extremely well cared for. They provided all our transportation to airport, shopping and restaurants for free. They stored our bags when we went to Machu Picchu and Manu Park so that we could take... More

If you are looking for a hotel in Cusco, this is it. Hotel Torre Dorada provides the best customer service of any hotel I have ever stayed at, hands down. They offer free airport pick up and drop off, but better than that, they will drop you off anywhere in Cusco, 24 hours a day, for free! They will also... More

We stayed here in April and we were very impressed! Very friendly, helpful and made us feel at home. Free taxi to Plaza Del Armas and wonderful breakfast in the morning. Would highly recommend this hotel to anyone

The exceptional customer service, and personal attention remain a delightful memory for us at this hotel. We had the good luck to choose Torre Dorada for our last three nights in Peru following two weeks in the Sacred Valley culminating with the wedding of our son at Machu Picchu. This hotel is a comfortable oasis, tastefully appointed in hardwoods, each... More

First off, the owner was often on the property although I got the feeling that the employees were all self-starters and wanted to be certain that we were comfortable and happy. The service was almost embarrassingly good. Our room was small with a huge bed and that would be my only quibble. A queen bed would have fit better but... More