The hotel was ok. It is located in the heart of Cusco, so I was able to walk to a lot of places (markets, restaurants, etc) from there. The room was as another review described it "tired". It could use some remodeling in the rooms. My heater unit did not work and I went down to request an extra blanket... More

The problem with this place is mostly with the woman that runs the desk during the day, so unfortunately if you stay here you have to deal with her. I walked into this place to book a room and they gave me a discount because I booked 6 days (4 days in one week and 2 days upon my return... More

Great location, just a few minutes walk from the beautiful Plaza de Armas. Three stars is maybe pushing it as a rating for this hotel, which like many independent Peruvian hotels is just very slightly tired. Building work going on next door, but no noise from this. All in all a perfectly decent hotel in a great location.

We stayed in this hotel before and after our Inca trail tour. The location of the hotel is right around the corner from the main plaza. So, it is very close to most of the places of interest in Cusco. The staff was very nice and very helpful. They were happy to store our bags when we were on our... More

We stayed at the Emperador during our quick vist to Cusco before/after our Inca trail hike. The location is great with several nice restaurants right across the street and the beautiful, vibrant Plaza de Armas just around the corner. You can easily walk to the cathedral, San Blas, Koricancha and great shopping/eating from the hotel. The staff was extremely nice... More

This was my second time at this hotel but this experience was terrible. Maria the front desk lady was extremely rude and openly insulted my wife. We booked tours through the hotel and for the three nights we were there they continued to say they would give us a wake up call, they never did. 3 mornings in a row... More

Great Location within 1 block of Plaza in Cusco. ATM and market also located within one block. Excellent resturants nearby. Very friendly and accomodating staff. Breakfast is simple- yogurt, bread, fruit, cereal. Hotel can be loud in the mornings as most guest are getting up early for departures to Machu Pichu, etc. Free WiFi is best accesible in the lobby... More

On the whole I was very happy with this hotel. It was reasonably priced, close to the Plaza des Armes and major tourist facilities, and the staff were helpful and responded quickly and politely to all requests for service. My room had a heater and loads of blankets to keep off the night time high altitude chill air. The complimentary... More

This was our favorite hotel that we stayed in while visiting peru. the rooms are very clean. the breakfast is great. and the staff is no nice and helpful and accommodating. Our friend got very sick the last day in Cusco and they let him rest in the room for hours after check out. The staff went out of their... More