On the edges Monasterio is not up to the beauty of the facility. Simple stuff that should be easy...getting coffee orders wrong, getting hot breakfast wrong, inconsistent wireless and Internet access, missing turn down service, not replacing toiletries, failing to replace water, bathroom disposal cans that would be better covered...just missing it. Monasterio can and should do better ... Especially... More

An amazing hotel. Such history. Beautiful surrounds within the hotel. Great location within walking distance to the main square in Cusco. Food and service was brilliant. Well worth the experience

We stayed in the Monasterio for two nights and had a wonderful stay. I did feel that the hotel was just too expensive, however. We got upgraded to an amazing suite, which was probably a result of our travel agent having booked a room at approximately $800 per night. The room was pretty amazing and we felt better about paying... More

This is a great hotel. Rooms are a little small, but excellent location. Service is great overall, but front desk people are less than honest. They were going to charge for extra person and. I showed them the print out that we pre paid for 3 people. They took a copy and said we are fine and need not pay... More

This hotel exudes charm...not the normal experience. We were actually on a Tauck Tour which in itself was fabulous. The hotel is very centrally located in Cusco and as you enter through the large wooden doors you enter another world.....almost a little mysterious. The rooms were very clean and comfortable and decorated for the time period. We were extremely tired... More

This hotel has real  character, a great location, and great public areas but the rooms are incredibly tired and the service very very uneven.  The place needs a really good refurbishment and a much much greater focus on quality control when it comes to service.  For the very high price that they demand, guests have the right to expect far... More

High in the Andes Mountains at 11,000 feet in the historic Inca city of Cusco, Peru, this hotel is all style and luxury. This former monastery is located in the heart of the city on a very busy square. It has magnificent paintings, a central courtyard with a beautiful fountain and gardens, cloisters, sweeping staircases that brought us back to... More

We arrived in cusco a little harried thanx to a lost bag (Never book an international flight on Orbitz. They do not alert you of changes in flight itinerary and it takes hours on hold to make any changes. It is much better to book complex trips with connecting flights directly through the airline). Anyway, the service at the hotel... More

My wife and I just returned from a 7 day trip to Peru and part of our stay was spent at the Hotel Monasterio. Overall, this hotel is very nice. Service was gracious and prompt and our room was nicely appointed. Food was average. Although some reviewers have said that the hotel pumps oxygen into your room at night, I... More