We discovered the San Juan by just walking around Cuenca after arriving in town. Out of about 5 places we looked at it was one of the nicest and they gave us the best price ($90/night for four persons in three beds, versus quotes of $100-150 everywhere else). We loved the place! Service was excellent - everyone was very attentive... More

We moved here from the top rated hotel in central Cuenca. We had one of the suites at the back, excellent value for the money. The service was amazing. Everyone went the extra mile to be helpful. I'd certainly stay here again.

Clean an nice rooms, beautiful backyard, detailed decoration; friendly service.

I stayed at this hotel for a week, and you can't ask for better service. Everyone was so helpful, by the end of the week, I felt like I was friends with the entire staff. They were so helpful, Maria works the front desk, and when I asked her to translate for me over the phone to the cell phone... More

My boyfriend and I stayed here at the recommendation of another hotel that was fully booked. We had looked at rooms in a number of other hotels, and this place had by far the nicest rooms for the price. We had a clean room, with a large bed, and a jacuzzi tub. The back garden was lovely to sit, read,... More

This is a fabulous hotel!! Found accidently while walking in Cuenca looking for a different hotel after a disappointing experience with another. The place is beautiful, the rooms are large, beautifully decorated with many amenities provided. The staff goes above and beyond with anything u require. Breakfast is very good and certainly substantial: eggs, meat, cereal, yogurt, fruit, juice, bread... More

We stayed in this Hotel for two nights. location is excellent, a few blocks away from the cathedral and other downtown cuenca attractions. The front desk staff is extremely helpful and very organized. The rooms are clean, fresh and comfortable (flat screen tv, jacuzzi, warm comforters). Breakfast is buffet still with at least 3 juice selections, milk, yoghurt, cereal, granola,... More

Very clean, and quiet (as long as the printer in the reception isn't being used) Large rooms, flatscreen tv's Very nice bathrooms. Breakfast less extensive then we expected, but still good.

We stayed here for two nights on the way to Vilcabamba and for a night on the way home. The hotel is nice and well kept. The staff is friendly and helpful. The food is excellent as well as the breakfast. I was impressed by the gorgeous rose arrangements in the lobby that change virtually every day. If you are... More