I actually disagree with the reviews on here. hotel isnt bad, location is fine and as safe as any in santiago when you consider location location location. however they did monumentally screw up when i left my hiling boots when changing rooms, yes my mistake but the fact that the cleaners left the hotel without leaving them with a member... More

This hotel is located in the central seedy part of town, it is recommended you don't go out after dark it is unsafe. The other end of Santiago has the new hotels and safer cleaner part of town it is recommended to stay there instead. Also the hotel is outside of a main bus stop so the buses are running... More

Unbelievably this hotel was booked by our cruise wholesaler to have two nights in after a brilliant 14 night luxury cruise. It would have to be the worst hotel I have ever had the misfortune to stay in. When our car pulled up, I thought we had the wrong address. It was Sunday and the hotel entry is down an... More

Absolutely terrible! One of the worst hotels I have been to for a long time! We stayed for just one night passing through Santiago. First impression is very bad - the entrance is a side door in a shopping alley which at night is closed with an iron curtain. Trash everywhere in sight. The second impression was not much better.... More

Make sure you can speak Spanish pretty well if you stay here. First, if you are used to the Crowne Plaza, then this hotel will give you pause. If, however, you are a budget traveler this place will be fine except that it is pricy ($100 for a triple). It is on Avenida Libertador. You have to park in the... More