I've stayed at this hotel a number of times. In general it is good. My dissatisfaction stems from the fact that I travel for business and their WiFi is absolutely TERRIBLE. They moved away from wired Internet service (which was fine) and now PRETEND to have WiFi. In reality, it does not work most of the time and when it... More

Spent 3 nights here whilst on a business trip; the hotel is a little dated in terms of decor (I imagine they'd call it "classic"), but perfectly clean, comfortable and friendly - a perfect base for spending a few days in Santiago. My room (on the 7th floor) was spacious with a huge bed and good sized bathroom. A couple... More

This is an older hotel, but comfortable rooms, friendly staff and reasonable cost make it a good choice for central Santiago. Plenty of restaurants and shops nearby. Hotel bar is good and complimentary welcome drinks are offered

My partner and I spent several nights here in early May. The hotel was faultless. The room was well appointed, cosy and comfortable. The breakfast buffet was ample and room service was also at an excellent standard. I wouldn't hesitate to recommend this for several nights in Santiago for travelers looking for a good mid priced hotel with all modern... More

Great welcome for us at one oclock in the morning, appreciated. Room large with a king bed, very comfortable. Hotel is oldie worldie, but we are fine with that. Feels very comfortable and friendly. Very busy hotel, a lot of business people stay and use the facilities, ie: dinners etc.The meals are great. Selection is enormous as a buffet. Lovely... More

My wife and I stayed at the Santiago Park Plaza Hotel for four nights at the end of February 2013, after we disembarked from a cruise in Valparaiso. We enjoyed our stay here - our room (#210) was good-sized, clean, and comfortable, and the bathroom well-appointed. The lighting in the room could be improved, especially for reading in bed. The... More

This is an 'old style' hotel...which is just great by me! The desk clerk was very accommodating to let us check in early in the morning after a long, tiring, overnight flight/airport experience. The room was small put nicely appointed and the bed was soooo comfortable. The breakfast buffet was fine...tho the first morning we were late-ish so some items... More

A fantastic welcome on arrival at this hotel after a very long (17hrs flight fromIreland via Madrid) and frustating delay at Chilean airport customs. staff did everything to make us feel at home including a welcome complimentary drink (pisco sour - a speciality of Chile -try one if you ever get there). Staff dressed in their exclusive uniforms at he... More

Hands down the hotel is good. Dated decor but for a South American location, what else is there to expect? Well, actually one thing for the status of the hotel they bill themselves as.... a Concierge that could actually put the guests interests before his own. Roberto. [--]. Unfriendly, rude towards people who try but fail to speak Spanish, interested... More