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All 132 Santiago accommodations »

Gen Suite

3.5 of 5
Av. Portugal 415, Santiago, Chile
Hotel amenities
Gen Suite
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    6
    20
    14
    10
    2
Date Rating
Monterey, California
1 review
5 of 5 stars Reviewed 16 March 2012

Great experience and highly recommended. The staff starting form the Reservation Center , The front desk, Housekeeping and the people who are charge of the food are extremely friendly, professional and helpful.We booked only for four days but we decide to stay there for 1 week and a half . A special thanks To Silvana, one of the ladies who... More

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Dortmund
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 February 2012

We paid 150 euros for a junior suite. When we arrived they gave a us a key, a metal key...that was suspicious, no new hotel works with metal keys. Well, when we entered to our room there were shoes, sandals and wet towels...yes, it was already occupied. We told this in the reception where the girl -very confident- says, your... More

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5 of 5 stars Reviewed 30 January 2012

One of the cheapest apart-hotel we could find in Santiago, and the best one we could find. Great staff. Beautifull room. And Beautiful view.

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Vina del Mar, Chile
1 review
2 of 5 stars Reviewed 23 January 2012

We booked the Weekend + Spa package for December 2011. After our stay we sent an email to the hotel to let them know that we felt their advertising was misleading and to date they has not even bothered responding. 1. As Chilean residents we were not allowed to settle our bill in pesos even though the website advertises the... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 January 2012

This hotel was slightly disappointing, a very isolated neighborhood. Staff weren't particularly helpful in directing us to local restaurants. The sliding doors of our room didnt lock & the cooling system was a very old noisy water cooler, that had to have its hose left outside the sliding door.

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 December 2011

The rooms were very nice. A wonderful kitchenette and beds. The hotel pool on the roof was AMAZING. great views and very fancy. We got a great deal on the hotel room as well because we booked the weekend spa &room promotion which came with 2 massages which were an amazing way to spend the evening. The hotel is only... More

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Sao Paulo, SP
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 9 November 2011

The hotel is so tastefull, the decoration, the rooms.... Very clean, and the employes very attemptive to our needs. But...the location is awfull, there is 3 funeral home in the street, one public hospital, with plenty of line,....

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Lima, Peru
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 May 2011
1
person found this review helpful

We booked Gen Suites in Santiago through a LANTours offer. It is in a very drab neighborhood, but only a few blocks from a variety of stores. We got in about 7 pm, and when we got up to our room, it had not been cleaned since the last occupants left. We informed them at the desk as we went... More

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Buenos Aires, Argentina
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 April 2011
4
people found this review helpful

The hotel is announced as located in a nice area, near of the most nice neighbourhood but when you get there... is not a safe area once the sun goes down. In the website, looks like is a beautiful hotel, but once there, is not clean, has not basics as shampoo and soap, no phone in the rooms.. and nothing... More

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Curitiba, PR
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful
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Additional Information about Gen Suite

Av. Portugal 415, Santiago, Chile
Price range (per night):* 96 AUD - 164 AUD

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