I am sure this has been a nice hotel ( long ago ) sadly run down, in a bad way. While this hotel is still showing 4 stars ( they must be paying someone a lot of money to keep them ) this hotel is run down ! The carpets old and dirty, the swimming pool area so bad I... More

Staff is very uninterested. When we were there, there was a robery in one of the guest rooms. The pipping is very noisy and rooms don´t have much ventilation.

This is my second time staying in Los Alerces and it won't be my last. I love the wood construction, the common areas, the very comfortable rooms, their temperature controlled pool, their more than adequate breakfast, the view from the room. I love everything. Their personel are courteous, from Christy in reservations to Christian in the front desk, their service... More

The property is split among the Hotel and the Cabanas. I rented a cabana for USD$80 p/n. The cabin had three bedrooms (1 room with double bed, 2 single beds, 1 trundle bed). The place was tidy but decorated a bit darkly with heavy reds and golds. The furniture in the main living room needs updating to a more modern... More

We found this place on the internet and stayed there three nights. We walked right in (April) and got $65/night for a double with queen bad. The outside of the hotel looks a little run down but it's much nicer inside. Clean rooms. We had a great view of the lake. It's not super close to downtown but the buses... More