pros : 1. reception staff are friendly 2. hotel has lots of quicky features - old radios, lounge space etc.. cons: 1. hotel is on a noisy main road 2. room wasnt really clean and fealt dingy and dark 3. bathroom had a broken shampoo bottle and window catch 3. breakfast is average 4. hotel is VERY NOISY - we... More

The outlook of this "boutique" hotel is so eye-catching but not insitde the rooms. The room facilities are very basic. We stayed in a tripled room with three beds. It is quite small and does not have much space for us to put luggage. The tours listed in the reception are much expensive than booking with the agents direct in... More

I was on my way home after a long trip. I just wanted a place to relax and clean up.. My first choice was booked, I was cranky and schlepping way too much gear. I walked in and was fascinated by the decor, attention to detail and the staff was helpful....spoke English when I needed too and but otherwise let... More

Very nice website that doesn't at all reflect the reality of this hostel. The rooms are dark and without windows. Only a small opening on the hallway bringing lots of noise from other guests. Bathroom was dirty. Bed was old and uncomfortable. Some bulbs and electrical outlets didn't work. There is obviously a lack of care from management. Very nice... More

From the moment I entered the lobby I felt comfortable at this place. The people working at the front desk were super friendly and very helpful. Rooms are fairly basic, but extremely clean and appointed with everything you would need to make a stay comfortable. The only problem is that they all face open onto the main tiled hallway, and... More

I have to admit I am well overdue on this review as we went in March 2010. Upon arriving to Puerto Montt direct from London we discovered our backpacks didn't make it. We checked in to Tren del Sur and were immediately helped out with where to go to buy some emergency clothes. The next day when our backpacks still... More

This hostal actually felt more like a hotel - the decor is quite cool (don't quite know how to describe it, but it's very designerish :). The rooms were allright and the bathrooms rather large. The hostal is located a 10 minute walk uphill from the city centre.

We had booked at another hostal in Puerto Montt, but got an email that morning that they did not have a room for us so the hostel we were staying at called this one and reserved a room for us here.We did not know what to expect since we had not done any research, but thought it would be a... More

My wife and I spent one night at The Tren del Sur in early December 2o11. The hotel was easy to find and very comfortable. The restaurant on the top floor was and added surprise. Very friendly staff and communication in English was easy. Great location and competitive price. Rooms were a little on the small side but they were... More