This is a very good modestly priced downtown business hotel near the beautiful waterfront pedestrian walkway with excellent service. The hotel is very near a large mall and supermarket and not far from a second mall. We loved the city of Puerto Montt—very attractive, clean and prosperous with good shopping. The hotel room was not huge but very nice, good... More

No complaints at all. Rooms nice (some of the paint etc looks a little tired but not bad). Comfortable beds. WiFi that worked in our room. Staff was very nice. The breakfast was better than I expected.

After 23 hours of travel it was nice to finally arive in Puerto Montt. The hotle is close to the water, shops and tons of restaurants. Stayed here for two nights on start of tour and then two nights at the finish. King bed room was small by USA standards but fine. On return got room with twin beds that... More

We stayed here during our three weeks Argentina and Chilean Patagonia tour. It was Christmas Day so unfortunately most of the shops and restaurants were closed because of which we got to see very little of Puerto Montt. The hotel is nice, comfortable and the staff is very friendly. We had dinner in the hotel restaurant and enjoyed it very... More

The staff are always friendly and helpful, it's clean, the location is great and the price is good. What more could you want?

We just came back from 3 nights at Don Luis. The staff was friendly and helpful, the breakfast was nothing to write home about, but still stocked with some fruit, juice, rolls, pastry, cereal, yoghurt, cold cuts and scrambled eggs (watery, as many hotel eggs are). There is free parking in a protected lot if you have a rental car,... More

As the previous reviewer mentioned, this is a tired looking hotel (in a less than scintillating city) which does not warrant its 4 star rating. The hotel is situated on a cross-roads and the traffic noise in our 7th floor room was constant and loud until the early hours and then we were kept awake by the virtual non-stop barking... More

We stayed there 3 nights. It has a good mall 2 minutes walking. The room was good, clean. The stuff very friendly, the breakfast not so good as a brazilian breakfast. Internet free for 20 min. - 3 PCs. Two single beds, room rate 77 usd.

Really enjoyed my stay, the hotel was very clean, staff helpful, breakfast was excellent. This was a great value for the money. Location was great, free parking. A very nice 3 1/2 star hotel.