I was shock of the bed = bug and bugs everywhere . The toilet, bed cover, rubbish and everything. This is the worst resort i ever stay. Staff was rude and service was really bad.

We visited this place for a 21st birthday party. The service staff were very rude and they have strict guidelines such as no outside caterer furniture and they would make a scene in front of the guests instead of being nice and polite when they demanded that the caterer furniture be paid for per chair. You cannot move furniture outside... More

I booked this chalet for a gathering. Upon checking in and inspecting the place, I had requested staff to help clean up huge puddles of water in the duplex. We couldn't possibly use the white towels provided for guests to clean the floor.Throughout the day, my friends called and requested for clean up as we were expecting kids. Each time... More

Though we have paid $218 for 1 night and did not expect hotel standard (since we have selected a non-refurbished chalet unit), we were still disappointed with the following:- 1) The unit has 4 beds but we were only give 2 towels and 2 blankets. There were ants partying under the towels. 2) There were so many mosquitoes. 3) There... More

We arrived at the hotel on 6th of May 2008 at ard 10pm. There was no bellboy available and we were given rooms at the end of the resort,because of which we had to carry all our luggage till our rooms. We were a tour group of 25 people and all of us were dissatisfied with the welcome that we... More

The rooms were good, the view was great and the service was acceptable. I diden expect this kind of a view in singapore even though ive been traveling for years! In malaysia, yes but if i go for this kind of a resort the distance to the nearest city is in hours! in this case it was only 17 mins... More

Don't stay at this hotel unless you want to throw your money down the drain ,or experience the worst service in singapore just so you have a good story to tell your friends! For $200 a night you can expect - A very rude reception as you arrive, they make you pay for the whole week upfront. , the whole... More

Even though the resort has been renovated and the furnitures are new, the room is very smelly. Advise anyone planning to stay there to bring air-freshner. As a beach-side "resort", we would never expect that we have to bring our own towels because the hotel will only provide two towels for a room with 1 single + 1 double bed.... More

We had a very disapointing stay at the Island Resort in January 2008. We paid $208.00 a night for the following: Our room had recently been refurbished, but looked like no one had taken the room back from the the builders when completed - with tape and markings on the doors, cords that did not fit to or in sockets... More