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Pan Pacific Orchard

4.5 of 5
10 Claymore Road, Singapore 229540, Singapore
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Pan Pacific Orchard
Ranked #28 of 276 hotels in Singapore
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355 reviews from our community

Traveller rating
    158
    130
    45
    18
    4
See reviews for
Families
63
 
Couples
87
 
Solo
42
 
Business
130
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
dubai
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

great place to visit.realy I like to share my experience,,i had visited Singapore and had a meeting in for my stts training your hotel..during meeting I suddenly started feeling uneasy and my nose started bleeding ..one of your staff name manikandan took great care of me.he is such a good human being..thanks and appreciate his service to his guest..he is... More

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Newcastle, Australia
Top Contributor
60 reviews 60 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

I was on a business trip as part of a large group, and we were extremely well looked after by the management and staff. All of the staff were welcoming and friendly (all of the time) and while this is very common in Singapore where we are used to friendly helpful service, the staff at this hotel do it very... More

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See 2 more reviews by Aussie_Steve36 for Singapore
Singapore, null, Singapore
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

Had dinner buffet with family previous night. Food was great, service was impeccable and I don't mean the "doing my job" kinda service. The staff from the waiters to the chefs were all very friendly and made a point to ensure dinner was great. Wanted to get the staffs' name to commend their great service, but slowly realise that they... More

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Adelaide, Australia
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

Manikandan Banquet Operations Supervisor for the Pan Pacific Orchard Hotel Singapore goes far beyond his duties to supply perfect assistance to guests that I have experienced around the world. I recommend the hotel to any business for their employees or quests. I am sure Manikandan and the hotel would you give holiday makers the same excellent assistance and feeling.

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Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for taking the time to share your experience on Trip Advisor. I am glad to hear that Mr. Manikandan has made an impact during your stay with us and I will be sure to compliment him on his excellent service. I’m sure he will be glad to know that he helped to make your stay with us a... More

1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

My wife and I held my wedding soleminzation there. We stay a night in the studio room. The room is spacious and clean. Their service is excellent. We held our wedding lunch at the restuarant 10@claymore. The whole event was excellent. The food was superd. The service provided by the restuarant was also superd. We highly recommend everyone who wish... More

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Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for choosing Pan Pacific Orchard, Singapore as your event location for your solemnization. We are really glad that you enjoyed your stay in our spacious Studio Room and our service during your event and at the restaurant as well. I will be sure to compliment the banquet and restaurant team on their great work! The culinary brigade will... More

1 review
5 of 5 stars Reviewed 13 May 2013

My husband and i stayed for 2 nights at Pan Pacific Orchard. The room was absolutely beautiful and clean. The bed was large and comfortable. The bathroom was very modern and lovely. Breakfast was included in the rate and was very nice. The front desk staffs were friendly and very helpful. And the location was good, near to shopping center... More

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Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for choosing Pan Pacific Orchard during your recent trip to Singapore. We are glad you enjoyed the refurbished room, bathroom, breakfast and service. We are also pleased to hear that you enjoyed the hotel’s locality along Orchard Road, close to the shopping hub of Singapore! Thank you for recommending us to others and we look forward to serving... More

belonderful
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2013

On a recent trip to Shanghai we stayed at the Pan Pacific Orchard with our two small children twice (going in each direction as a stopover). We had emailed before explaining we would need two beds and arrived with very tired children late at night. We asked again at check-in to ensure beds were there for the children and were... More

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Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for taking the time to share your feedback and we are regretful that your recent visit has fallen short of expectations. I wish to assure you that it is certainly not in line with the level of service that we strive to achieve at Pan Pacific Orchard. However, we are glad that you enjoyed the breakfast and the... More

Brisbane Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 May 2013

Stayed here for seven nights in May.Our experience at this hotel from the time we stepped from our taxi until we left was unforgettable.The staff are what makes this hotel so good.They are so friendly,willing to help in any way,always smiling and would also provide tips for sightseeing. Check in was a breeze with our room ready for us after... More

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See 6 more reviews by Janelle_9 for Singapore
Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

We are delighted to hear that you had an unforgettable stay with us at Pan Pacific Orchard, Singapore. It is great to hear that our staff continually made a good impression with their friendliness and service. It is always lovely to hear from guests such as yourself who value the service we provide and we are glad to hear that... More

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 10 May 2013

Stayed for 4 nights at this hotel with my group of friends. Our rooms were beautiful, the bed is super comfortable, reminds me of Westin's heavenly bed, but bigger. My girlfriends and I love the the spa. We went there at least 3 times during our stay, and Kristine- the spa manager always ensured that we had the best experience.... More

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Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for staying at Pan Pacific Orchard, Singapore! I am delighted to hear that you enjoyed the comfortable king sized bed and our spa, St. Gregory. We are glad that you also enjoyed the gourmet high tea buffet with its selection of cheese, cold cuts and premium items. I will be sure to compliment Kristine and the culinary team... More

Sharon, Massachusetts
Top Contributor
156 reviews 156 reviews
34 hotel reviews
Reviews in 57 cities Reviews in 57 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 9 May 2013

I had an excellent experience here overall for a business trip. Its definitely worthy of a 4.5 star hotel, and for a reasonable price. The room was quite good- good size and quite clean. Work desk in a L shape was quite functional, with power connectors for western devices also, which was nice. The bed was quite soft, with a... More

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See 2 more reviews by dmorris12 for Singapore
Dean R, General Manager at Pan Pacific Orchard, responded to this review
20 May 2013

Thank you for taking your time to write a detailed feedback! We are glad that you enjoyed the hotel’s refurbished look in the rooms and bathrooms. We are also delighted to hear that you enjoyed the hotel’s close proximity to Orchard Road. We continuously try to make adjustments to our menu in our signature restaurant, 10 at Claymore to fit... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(10)
  • Club lounge(5)
  • Not available(3)
  • Club room(3)

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotels in Singapore
#26 Luxury Hotels in Singapore
#29 Family Hotels in Singapore
Price range (per night): $215 - $421
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
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Also Known As:
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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Pan Pacific Orchard
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