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All 260 Singapore hotels »

Marina Bay Sands

5.0 of 5
10 Bayfront Avenue, Singapore 018956, Singapore
Hotel amenities
Ranked #44 of 260 hotels in Singapore
4.0 of 5 stars 2475 Reviews
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2,475 reviews from our community

What travellers say about this hotel
  • Star hotel(60)
  • Infinity pool(47)
  • Sky park(45)
  • Club room(34)
  • City view(29)
  • Very good(23)
  • Not ready(21)
  • Long queues(20)
  • Shopping mall(18)
  • Food court(5)
Traveller rating
    1,010
    623
    378
    209
    255
Only show reviews for Family (726) | Couples (811) | Business (423)
Date Rating
Rix E
Tel Aviv, Israel
2 reviews
1 helpful vote
3 of 5 stars Reviewed 9 February 2012 NEW

I stayed here during my honeymoon for 2 nights. For the price paid you would expect a very high level of service. Check-in time was long and staff were generally not friendly or helpful ( although they have a bunch of standard learned phrases which they say to appear helpful...) we felt like another number. Our non-smoking room stunk of... More

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ctmew
Kota Kinabalu, Malaysia
Senior Contributor
38 reviews
95 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

My colleagues and I visited Singapore last year and stayed in two hotels over the week-long trip, one of which was the Marina Bay Sands. We stayed here just for one night , just wanted to get the feel of staying in a luxurious property. Our booking was for a premier room but we were given the deluxe room instead.... More

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virgovim
India
Senior Reviewer
8 reviews
9 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

I just stayed here for 2 nights in one of their deluxe rooms, with the city view. I was on a conference so paid SGD300 for a "special rate". My "special treatment" (read on) was probably a result of this. I was initially told when I reached the hotel at 11am (checkin time is at 3pm) that I would get... More

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Robert L
Sydney, Australia
1 review
4 of 5 stars Reviewed 8 February 2012 NEW

Hotel is big and well recommenced to stay. The new MRT line is very good to use. Next to the hotel. More

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Samuel L
Ottawa, Canada
Reviewer
5 reviews
3 of 5 stars Reviewed 8 February 2012 NEW

The hotel is architecturally very interesting. The Skypark is well worth visiting: great all round view of Singapore and the infinity pool is very special. But this is not a luxury hotel: $500/nt is way overpriced. The rooms have very standard run-of-the-mill type of furniture and furnishings: not luxurious and certianly not 5-star quality. The sofa sags and the upholstery... More

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whyrobby
New Delhi, India
Top Contributor
52 reviews
7 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

excellent hotel to stay if you are attending a conferance here. else go look out another hotel at a lower rates. huge huge hotel with lovely infinity pool on the top. but its always a chaos at the counters to check in and check out. this is something hotel needs to improve upon. and if you are a gambler then... More

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Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review
9 February 2012

Thank you for your review. We would like to assure you that since your stay with us last year, we have reviewed our check-in and check-out processes, and implemented initiatives to reduce the check-in time significantly for our guests. We hope to welcome you back to Marina Bay Sands in the near future to experience more of what our destination... More

boostar79
Sydney
Contributor
11 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

What can I say but OMG! This place is everything it’s cracked up to be – simply awesome. The location is a bit out of the way from things as it’s on the other side of the harbour but the benefit of that is the amazing view, looking back at the Singapore skyline. And a taxi over to the main... More

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Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review
9 February 2012

Thank you for your fantastic review and for sharing your photos with us. We are thrilled that you enjoyed your stay with us and had the opportunity to explore the property. We are especially encouraged by your positive feedback on our service standards. We are excited to share that Bayfront MRT is now open and guests can arrive directly at... More

LizaRios
Reviewer
5 reviews
4 of 5 stars Reviewed 7 February 2012 NEW

Huge & crowded lobby, long queue during check in. Nice modern room, but a bit small for it's price. Comfortable bed, nice view from balcony. Kids love the infinity pool, but the water is too cold especially at nite. Great view from the Skypark. Overall, we enjoyed the stay. More

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Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review
9 February 2012

Thank you for your review. We are delighted that you enjoyed your stay with us and that your kids had a great time at the SkyPark infinity pool. Rest assured that we are continuously reviewing our processes to better manage the crowds during check-in to ensure that our guests experience a pleasant arrival. We hope to welcome you and your... More

ravMumbai
Mumbai
Senior Contributor
25 reviews
10 helpful votes
2 of 5 stars Reviewed 7 February 2012 NEW

Well...it is a big beautiful hotel with enough restaurants and mall areas. I admit pool area is just fantastic. We were in a big group with children but all the rooms were on different floors and different wings. Surprisingly, floors on the same wings need different elevators to connect which became a pain to coordinate to say the least. Food... More

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Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review
9 February 2012

Thank you for sharing your feedback with us here. We regret to hear that you did not enjoy your stay with us. We want to focus on the specific areas to improve on and would like to request for information from you. We have sent you a private message and hope to hear back from you soon. More

LuxJw
2 reviews
3 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW
1
person found this review helpful

With 2000+ rooms, the hotel clearly could not provide as personalized service as many others does. Therefore, you should consider your alternative if this is where you want to stay. Basic service was provided and I enjoyed my stay. Phone/laundry/luggage was picked up efficiently. Rooms were made promptly and keycard works perfectly fine. (1 thing from the housekeeping, they kept... More

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