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Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore (Orchard Road)
Hotel amenities
Pan Pacific Serviced Suites Orchard Singapore
Ranked #18 of 280 hotels in Singapore
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46 reviews from our community

    Trip type
Traveller rating
    27
    16
    2
    0
    1
Date Rating
Adelaide
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013

We stayed at the Pan Pacific suites with our 2 year old for a week after the hotel that we had booked couldn't accommodate us. And we couldn't have been happier about it! We had a 1 bedroom executive apartment and found it very spacious and comfortable. The full size fridge was a god send. The bed was incredibly comfortable,... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
20 May 2013

Dear FionaTom Thank you for your kind words about our staff and products. You had so aptly described what is like staying here - spaciousness of the apartments and the conveniences of transport, shopping and dining surrounding it. We are glad things worked out well for you after the hotel you booked could not accommodate you. We certainly will be... More

London, United Kingdom
Top Contributor
94 reviews 94 reviews
30 hotel reviews
Reviews in 49 cities Reviews in 49 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 22 February 2013

The location is unbeatable.. right bang in the heart of Orchard Road.. it is virtually connected to a huge shopping centre 313 (or as Singaporeans would say "Tree Wan Tree"..), next to a ton of restaurants and bars, and is even right above Somerset underground train station. All in all, an unbeatable location (more central than any other hotel in... More

Was this review helpful? Yes 5
See 3 more reviews by Titillator for Singapore
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
1 March 2013

Dear Titillator Thank you for your compliments and comments of our service and products. Our associates here are indeed appreciative of your kind words for them. We are glad you mentioned Jamie and Shah particularly - they are among our newest associates. Our 1 bedroom apartments is 64sqm (690sqft) - much bigger than a normal size hotel room. We acknowledge... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 21 February 2013

I stayed here for ~1.5 months when I first moved into Singapore. I just moved out yesterday and I have to admit I'm going to miss it. The location was great - everything you could ever need is within 1 min walk (Groceries, Shopping, Restaurants, MRT) and I love the adjoining 313@somerset restaurant area and Starbucks :) My room was... More

Was this review helpful? Yes 3
See 3 more reviews by kelbel51 for Singapore
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
24 February 2013

Dear Kelbel51 Thank you for the great sounding title "Perfect Location and Really Great Staff'. We are really delighted that our associates (instead of calling them staff) are recognised. We know many of them go way and beyond their normal call of service to create an experience for our residents. We certainly will be sure to share of your feedback... More

New Delhi, India
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 February 2013

We traveled as family (2+1) in Dec 12 during the Christmas vacation. The Hotel or the suites are way better than we expected. Here are the pro's and cons Pro 1) Best location - situated next to the main shopping road ( you can go anytime and not plan out your timings) and also next to a wonderful Mall ,... More

Was this review helpful? Yes 3
See 5 more reviews by Varun J for Singapore
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
24 February 2013

Dear Varun J We appreciate your taking the time and effort to give us your comments and compliments. We are certainly glad your experience here had turned out way better than expected. A serviced suites concept is rather different from that of a hotel as you had described it. All our serviced suites are equipped with a kitchen and it... More

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 February 2013

We stayed at Pan Pacific for just over a month. The whole experience was amazing. From the initial book till even after we checked out. All the staff knew us by name, they were very friendly, knowledgeable and helpful. All our requests were executed very promptly and to a very high standard. It really felt like a home away from... More

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
22 February 2013

Dear livgian We like what you said of their inspired service and are glad our associates made an impression on you. Its especially nice to receive compliments and we will certainly convey your compliments to all our associates. Thank you for your generous words of praise. Andrew Yee More

Adelaide
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 February 2013

We wanted to book a 1 bedroom unit, but it was all taken up, we had the studio instead. The studio room has excellent layout. The bathroom in the middle separates the living/dining and the sleeping/study desk area. The room is comfortable, spacious, and offers plenty of storage. The staff was most helpful, especially Janice, the Assistant Guest Relations Manager.... More

Was this review helpful? Yes 4
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
22 February 2013

Dear holidaygirladelaide Thank you for a detailed description of our studio product and services. We couldnt had said it any better. We appreciate your compliments of our associate and certainly will be passing on your kind words to her. Once again, thank you for your feedback. More

Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 January 2013

We would love to thank Andrew and all the wonderful staff . The staff was so friendly,kind,happy and always had a smile for us.Our 2 bedroom apartment was very clean which was importmnt to us. The breakfast was great nothing was no trouble, the gym our kids used daliy which they loved, and the kids loved the pool on the... More

Was this review helpful? Yes 2
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
28 January 2013

Dear Virginia Thank you for the feedback. It makes our day to know you had a wonderful holiday staying in our serviced suites. We certainly will be sure to pass your compliments to all our staff. Yes, our staff (we call them associates) are what really make our serviced suites different and unique. We are glad our associates lived up... More

Dubai, United Arab Emirates
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 January 2013

My family and I stayed there from 22 - 29 Dec 2012. From start to finish, my stay at Pan Pacific Serviced Suite was nothing short of excellent! What made this place so special in my opinion is the people who work there, wonderful individuals who really strived to make my stay seamless. From the team at reservations, reception/ concierge,... More

Was this review helpful? Yes 5
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
6 January 2013

Dear ChrisTo_Dubai We read your comments with delight! Thank you. As a member of the management staff here, we are motivated by your encouragement. Yes, indeed our associates are our software. They are the ones that really make this place run seamlessly, the one you put it. The construction next door will be completed in August 2013, as per their... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 December 2012

My partner and I stayed at Pan Pacific Service Apartments for our first month in Singapore. I have never experienced better, more friendly, more responsive service than we had at Pan Pacific. Nothing was too difficult for them and anything we asked for was done amazingly quickly. The rooms are large and comfortable and the general facilities are excellent. A... More

Was this review helpful? Yes 2
See 3 more reviews by Chris A for Singapore
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
5 December 2012

Dear Chris Thank you for your detailed comments and compliments of our serviced suites. I will be sure to pass on your compliments to our team. We will certainly be checking and improving the internet connectivity to enhance our residents' experience. Appreciate your comments on our breakfast manning and the noise from the restaurants nearby. We are glad you had... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 August 2012

Very welcoming and friendly service from the team at Pan Pacific, with great attention to detail and professional follow up on all requests. The location is excellent with easy access to the MRT and of course shopping. The breakfast service was very nice with a good selection of treats and a relaxing atmosphere. The pool and gym were great with... More

Was this review helpful? Yes 8
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
24 August 2012

Dear James G Thank you for your feedback. We appreciate your time and effort to pen down your stay experience with us. Yes, we are constantly in contact with our next door construction site and our National Environment Agency to mitigate the noise. And we are also pleased to share the construction is nearing the completion stage before the interior... More

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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites, Singapore Hotel
Pan Pacific Serviced Suites Orchard Singapore
Address: 96 Somerset Road, Singapore 238163, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Singapore
#40 Business Hotels in Singapore
Price range (per night): 266 AUD - 376 AUD
Official Description (provided by the hotel):
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 
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Pan Pacific Serviced Suites Orchard Singapore
See lowest price for your stay* (from our partners)
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