Slow check-in and slow check-out. Arrived at their hotel around 1030am and they made us wait until 2pm because it's the official check-in time, according to the front desk. What??? We were first given rooms right beside all the compressors. Noisy doesn't even begin to describe that area. We asked to be transferred to a quieter part of the hotel... More

A HORRIFIC EXPERIENCE! OVERALL BAD EXPERIENCE. WE WILL NEVER GO BACK TO CROWN REGENCY HOTEL AND CONVENTION CENTER OR TO ANY OF THEIR HOTEL CHAIN LOCATIONS IN THE PHILIPPINES. MUCH LESS RECOMMEND TO ANYONE. ISSUE CHECK-IN: Took 1 (one) hour to get us checked-in. Hotel has poor communication, inefficient, slow check-in process. After they could not locate one of the... More

Pros: the pool Cons: the cost to use a surf board or the wave rider, bad food options for breakfast, room service were slow to clean rooms, sometimes missing the room, bathroom had a bath but there wasn't enough hot water to have a bath, bathroom was dirty, construction on the hotel was super noisy and started early, the waterslide... More

Total RIPOFF. Availed the 3500 deal for quad-room sharing. Upon check-in, front desk asked us for incidental deposit that would be reimbursed upon check-out. They asked us for Php2,000 for 4 rooms (Php500/room). The front desk then asked us to sign the voucher upon giving the incidental charge deposit. Upon our check out, we asked if it would be ok... More

Under staff hotel. Given a room that is still under construction. Didnt clean room till 8 pm. Given one set of towels. Wave pool charges 1200 hr for wake boarding. Wave pool gets old fast cuz small. Not worth groupon price of 3500 a night. A quickie motel has better service than this place

my friends and i went there on a very busy month April were like group of 7 and we occupied two rooms, check in took a little while but we kinda understand as we see a lot of people were engage in check outs but we manage to get our rooms swift enough. Rooms was nice and cozy and the... More

We went with group of 5 girls, and stayed in two different rooms next to each other! first of all, the hotel should've known that we had 3 ppl stayed in one room, but there were only sets of towels, slippers, etc for two. We called right after we got into the room and asked for one extra bath towel... More

This hotel is located at Station 2 but not beachfront. However, the white beach is just a stone's throw away. We booked 2 de luxe room with garden view. The other room had an existing mini garden but the garden of the other room only had soil and a solid wall for a view. Check-in was fast which came with... More

I was quite apprehensive when I read about the reviews of this place but it turned out we had a great 3 nights stay. Yes, construction is still ongoing on certain parts of the hotel. We were actually given a room near where the constructions are being done but in our 3 nights stay it didn't really bother us. Sure... More