Arion Swiss-Belhotel Kemang Jakarta Hotel (Indonesia) - 32 Hotel Reviews & 10 Photos

Peter_Cain

Lethbridge, Canada

Senior Contributor

24 reviews

Reviews in 13 cities

15 helpful votes

“Not bad for a major city center hotel...”

Reviewed 16 May 2012

I spent nearly three weeks in this hotel in April/May while staying in Jakarta on business. The staff were great - always smiling and trying to be helpful, the breakfast buffet was more than adequate and the location, for me, was good. Overall impressions for westerners; think what you get for $80 downtown in a major western city. This is... More

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Dear Mr. Cain, Greetings from Arion Swiss-belhotel kemang, Jakarta. On behalf of Arion Swiss-Belhotel Kemang Jakarta managed by Swiss-Belhotel International, I may thank you for taking the time to put your comments. I am very pleased to read that overall you have enjoyed our hotel and services. It is in line with the principles of Swiss-Belhotel International that each staff... More

sayangku

Kuala Lumpur, Malaysia

Senior Contributor

29 reviews

Reviews in 17 cities

20 helpful votes

“Mix feeling”

Reviewed 1 May 2012

The thing about arion swiss belhotel in Kemang is that Rangga and the rest of the staffs are good people.They were always smiling. The location is great, places to eat are within walking distance. I only have issues with few things,one morning I had a clear look at the shower head and to my surprise I saw it was black... More

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See 3 more reviews by sayangku for Jakarta

Dear Reviewer, Greetings from Arion Swiss-Belhotel Kemang Jakarta. Than you for your recent visit with us and also thank you for your compliment on our hotel and team member, we are continuously improve our level of service and we are glad that you are noticed this from Rangga our Concierge. As to the comment you mentioned on our bathroom shower... More

filmchick81

Auckland, New Zealand

Senior Reviewer

10 reviews

Reviews in 3 cities

5 helpful votes

“Sufficient”

Reviewed 4 March 2012

I stayed here for almost a week for a work function. Overall, my experience was positive but not extraordinary. The staff were very friendly, the pool pretty, the breakfasts and lunches yummy, and the location great. On the other hand my white sheets and bedcover were stained and even the replacement they brought was visibly stained. The bathroom had no... More

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Dear Reviewer, Greeting from Arion Swiss-belhotel Kemang, Jakarta. Thank you for your recent visit with us, we value your feedback and comment on our rooms and swimming pool, we have taken this into our priority in replacing the linen and the flooring at the poolside as the tiles has its time for replacement. we also thank you for your compliments... More

Chrishanthi P

Colombo, Sri Lanka

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“VISIT TO JAKARTA INDONESIA”

Reviewed 3 February 2012

I loved my stay at Arion. Stayed for 7 days for a training. . Friendly staff & a very good hotel. Loved the people in this country friendly & very helpful. It took about 1 hour to get to Block M. Shopped at BLOCK M SQUARE & PLAZA. These malls close by 9.p.m. Square was quite cheap & affordable. But... More

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Dear Ms. Chrishanthi, Thank you for you recent visit with Arion Swiss-belhotel Kemang, Jakarta and thank you for your compliments on our hotel and services. We are glad to know that you have an enjoyable stay with us and your holiday and shopping trip to Jakarta was successful. I will share your comment with my team here in Jakarta to... More

GrahamKenna

Gold Coast

Senior Reviewer

6 reviews

Reviews in 6 cities

3 helpful votes

“Great welcome on first visit to jakarta”

Reviewed 7 January 2012

Very good hotel with excellent staff and service.Highly recommended. Will always stay there when travelling to Jakarta. More

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Dear Mr. Kenna, Happy New Year 2012 and greeting from Arion Swiss-Belhotel Kemang, Jakarta. Thank you for your compliment on our hotel, we are happy to know that you have enjoyed your stays with us and I have shared your comments to our team members. We are looking forward to welcome you back to our hotel and please do contact... More

PhilippineTraveller

Rotterdam

Contributor

13 reviews

Reviews in 8 cities

8 helpful votes

“ok for a night but outdated”

Reviewed 6 January 2012

We stayed here to celebrate the New Year. Hotel is outdated, room looked poor and the bed was very uncomfortable. Breakfast buffet was average. Gym and pool on top floor. Close to restaurants and clubs. More

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Dear Reviewer, Happy New Year 2012 and greetings form Arion Swiss-Belhotel Kemang, Jakarta. Thank you for the valuable feedback, we really appreciate your input we continuously improve our product and facility, with your comments we will always learn to do differently to meet and exceed the expectation our guests. We are currently progressing some up grade on our Gym and... More

workawhorlic

Sentosa Island, Singapore

Contributor

12 reviews

Reviews in 4 cities

6 helpful votes

“An underrated place indeed”

Reviewed 22 November 2011

Kemang is a good place to stay because many charming spots are near by (although I'd never dare to go out alone in Jakarta). This hotel is really not too bad.. breakfast is pretty yummy, and so is the room service. I had a banana & strawberry mocktail - which was really delicious, and so was the soto ayam. Front... More

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Dear Reviewer, Thank you very much for your review on our hotel and we are very sorry to know that you have been suffering of food poisoning at the other hotel while you are visiting Jakarta. We do hope that you are in good health and has recovered already. Once again, thank you very much for your comments on our... More

mike-brampton

Brampton, Canada

Contributor

16 reviews

Reviews in 2 cities

2 helpful votes

“cozy place to stay”

Reviewed 13 November 2011

Excellent service, wonderful staff, good food and pleasant place to stay. This is my third time at this hotel this year to a total of 110 days, feels like you are at home and everybody knows your name. More

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See 14 more reviews by mike-brampton for Jakarta

Dear Reviewer, Greetings from Arion Swiss-Belhotel Kemang, Jakarta. Thank you very much for your review on our hotel and we are glad to know that you have enjoyed your stays with us. It is with great pleasure to learned that our effort in ensuring the standard of service are continuously provided and extended to exceed the expectation of our customer.... More

Esther H

Goulburn, Australia

Reviewer

3 reviews

Reviews in 3 cities

5 helpful votes

“Friendly hotel”

Reviewed 15 October 2011

2

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We stayed four nights at this hotel because of the discounted rate published at Wotif. The hotel was located in the very busy area in Kemang. The traffic was congested from 8 am til 10 pm. There are several nice cafes, pubs and restaurants within the walking distance from this hotel, however, walking is at your own risk. The staff... More

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Dear Reviewer, Thank you very much for staying with Arion Swiss-Belhotel Kemang, Jakarta and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays us while your were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain our level of service... More

bigyabbie

Yogyakarta

Senior Contributor

35 reviews

Reviews in 5 cities

33 helpful votes

“Sad decline of a decent hotel”

Reviewed 13 October 2011

I checked into this hotel at 8 pm and had checked out in disgust by 9... My initial difficulty was when my staff made the booking. All fine to start with, but then the next day they get a call back demanding my credit card details or they would cancel my room. Given I was mid flight, this was impossible.... More

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Dear Reviewer, Greetings from Arion Swiss-Belhotel Kemang, Jakarta. Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. I have addressed the matter to our Front Office and Housekeeping Manager to make sure that this would not happen again... More