Dear Member of Trip Advisor, Thank you very much for your review. Your compliments on our housekeeping, our staff and our location are very much appreciated. We are very sorry to read that you were uncomfortable in our superior room’s queen size bed and would like to inform you that we have wider beds in our deluxe rooms. We hope... More

Dear Suresh V, First of all we deeply appreciate you taking the time to write a review on our hotel. We apologies for the inconvenience caused by the noise from the neighboring room and from the traffic. We are also very sorry to not having been able to accommodate your choice for a king size bed. We try to the... More

Dear Astrid H, First of all, let us thank you very much for your positive review. Your compliments on our breakfast are most appreciated and we will be sure to pass them on to our team. Thank you as well for your comments on our rooms, our service and our location. We hope you will have the opportunity to be... More

Dear Alpha_Sigma, Thank you very much for such a concise and positive review. Your feedback on your experience with us is highly appreciated and useful. We would like to share with you that we are currently redesigning and refurbishing our Executive tower and we will soon have a new selection of larger rooms with modern and elegant amenities. We hope... More

Dear Anne C, Thank you very much for this detailed review of your experience at Pullman Jakarta Indonesia. We are delighted to read that you were pleased with our staff’s welcome and that our ongoing renovations didn't cause you any inconvenience. We are thrilled to share with you that we will soon open a new restaurant with an even wider... More

Dear r_savi3, Thank you very much for writing this great review of our hotel. We greatly appreciate your comments on our breakfast buffet and our facilities. We are delighted to share with you that will soon open a brand new restaurant with an even better breakfast selection and a new bakery shop, adjacent to the restaurant. We hope to have... More

Dear kiwikurt, Thank you very much for your review on our hotel. We began our extensive renovations last November and we will be thrilled to welcome our guests to a brand new lobby, restaurant, lobby lounge, bar and 110 fully renovated and redesigned rooms in the executive towers very soon. For your next stay, we encourage you to check out... More

Dear edwinhar, First of all, let us thank you greatly for taking the time to write this review of our hotel. We are delighted to read that you have had a positive experience at our hotel and that you have enjoyed our facilities. We are very sorry to read however that you were disappointed with the service in the restaurant... More

Dear Honkydoriokidoki, First of all, thank you very much for your feedback on our hotel. Thank you as well on your compliments on our room, breakfast buffet and spa. We are truly sorry to read however that you didn’t have a positive experience during check in. We are indeed currently under renovation and as we are getting closer to the... More