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Four Seasons Hotel Jakarta

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Four Seasons Hotel Jakarta

5.0 of 5
Jalan HR Rasuna Said, Jakarta 12920, Indonesia (Grogol Petamburan)
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Four Seasons Hotel Jakarta
121 traveller photos
Ranked #3 of 239 hotels in Jakarta
4.5 of 5 stars 269 Reviews
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269 reviews from our community

    Trip type
Traveller rating
    158
    78
    26
    7
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Date Rating
Indonesia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“err... the location just..”
4 of 5 stars Reviewed 20 May 2013 NEW

The hotel looks aging for today design but they cover it with a beautiful service and facilities. The room is very nice with high grade amenities. My only difficulties is the access to the hotel just not easy as the other hotels around.

Was this review helpful? Yes
Ho Chi Minh City, Vietnam
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“could be better”
4 of 5 stars Reviewed 19 May 2013 NEW

Is an old property and doesn't hide the wrinkles, the light with no centralized switch is uncomfortable and some of the socket in my room was even cracked, the service is the usual as four season always up to the standards, the bathroom amenities with whole line of L'occitane is nice, was strange not to have any bath foam or... More

Was this review helpful? Yes
See 2 more reviews by roby_core for Jakarta
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
20 May 2013

Dear roby_core, Thank you very much for posting your review in Trip Advisor following your recent stay with Four Seasons Hotel Jakarta. I would like to offer my apologies for the situations you encountered in particularly with the amenities in your room. As this is not the level of service we are known for providing, I have notified our Director... More

Kyiv
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Affordable luxury”
4 of 5 stars Reviewed 16 May 2013 NEW

This is my second trip to Jakarta and both times have stayed at the Four Seasons. Although here for 2 weeks the hotel has once again been an Oasis in this busy busy city. Rooms are a good size, aircon works well and housekeeping staff are attentive without being over bearing Love the breakfast - tonnes of options. East meets... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
20 May 2013

Dear KiwiFoodie_2009, Welcome back! Thank you very much for taking the time to post your review in Trip Advisor following your recent stay with Four Seasons Hotel Jakarta. I am happy to know that you again had an enjoyable stay with us and had a good experience with the room and service as well as dining experience at Seasons Cafe... More

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
“Amazing stay with Concierge service”
5 of 5 stars Reviewed 16 May 2013 NEW

I have stayed at Four Seasons Hotel Jakarta for 3 Nights during my stay I was not aware that there was a public on Thursday, Concierge is very pro active and made me aware of it, my transportation to and from my office back to hotel was perfectly arranged by concierge and not only that, on public holiday Concierge offer... More

Was this review helpful? Yes 1
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
20 May 2013

Dear Levi L, Thank you very much for sharing your feedback at Trip Advisor following your stay with us. I am delighted that you had experienced the deeply instilled Four Seasons culture that is personified in its employees, in particular our Concierge team. I will convey this special note to Chrestian our Chef Concierge and the whole team. All of... More

Oxford, United Kingdom
1 review
“It is really welcoming and comfortable, with friendly, hospitable staff”
5 of 5 stars Reviewed 15 May 2013

It is a really good hotel, safe, clean, friendly, hospitable. It was arranged by my boss, who also reckons it is one of the better hotels available. I would recommend it as a good place to stay - I appreciated returning there after a long day at work and in traffic! Not near a mall, but there are malls etc.... More

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
20 May 2013

Dear Colin W, Thank you very much for sharing your feedback about our hotel in Trip Advisor - and please thank your boss for me, for recommending you to stay with us. I really appreciate that you give such good recommendations about Four Seasons Hotel Jakarta on these important aspects of a guest staying at a hotel: 'Good hotel, safe,... More

Jakarta, Indonesia
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
“Mother's Day Brunch - absolutely special”
5 of 5 stars Reviewed 12 May 2013

Outstanding afternoon to celebrate a special day with family, friends and colleagues. Wonderfully prepared brunch. Excellent kids program. Top quality service throughout. Considering the competitive Jakarta brunch market - look no further for tremendous value. Four Seasons delivered and delivered well. We will certainly be back.

Was this review helpful? Yes
See 16 more reviews by Mike C for Jakarta
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Mike C, Thank you for sharing very nice comments in Trip Advisor following your dining experience with us. I am delighted to know that you had a wonderful Mother's Day Celebration as well as enjoying the kids programme. I will make sure to inform all the staff about this happy note especially the entire food and beverage team. All... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Impressive”
4 of 5 stars Reviewed 8 May 2013

Never been a fan of large chains but Four Seasons Jakarta has been absolutely impressive. The service's impeccable and almost felt personalized. All the various touch points are properly designed from an experience perspective. From checking in, room service to morning wake up calls. A great place to return to after spending a day in the infamous Jakarta traffic.

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear mikesee77, Thank you so much for sharing such great comments in Trip Advisor following your stay with Four Seasons Hotel Jakarta. Happy to know you found our hotel impressive and that you have enjoyed a great experience staying with us in regards to the service as well as the staff. Look forward to welcoming you back to our hotel... More

Panchkula, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Business trip”
4 of 5 stars Reviewed 8 May 2013

Good hotel with very good hotel staff, who remember you name too the only draw back is that the location of the hotel,its not near any market or mall its in business area and because of the traffic its not fesiable to travel 1 hr or 2 hr for sight seeing.

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear virgoamit, Thank you for your feedback in Trip Advisor and I do really appreciate how you recognized the effort of our staff to ensure you had a great experience staying with us. Our location has the advantage of having 2 different access to different main roads: Sudirman and Kuningan areas. Nevertheless in regards to the traffic our Concierge will... More

New Delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A unique feeling of space, freedom, privacy and timelessness.”
5 of 5 stars Reviewed 1 May 2013

The cramped and compact feeling that you get as you slide up the narrow pathway through security check is completely reversed as you progress from the spacious foyer to the reception. Once checked in you are consumed by the vastness of space and absolute privacy. It is wonderful to find every staff smile and greet you with warmth. The roomy... More

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Keenexplorer, Thank you for the very detailed review following your recent stay with us. I was delighted to read your remark about the arrival experience that you had once you stepped into Four Seasons Hotel Jakarta; the foyer, the lobby, the privacy as well as the service of our staff including the warm smiles. Always happy to make your... More

Toronto, Ontario, Canada
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
79 helpful votes 79 helpful votes
“Quiet Oasis in Jakarta”
5 of 5 stars Reviewed 28 April 2013

We stayed at the Four Seasons for one night en route home from Raja Ampat. This hotel is a lovely well located hotel. We had a huge room with a very large bathroom. It had a small enclosed balcony which permitted you to look outside but blocked city noise. Both our room and the common areas were spotlessly clean and... More

Was this review helpful? Yes
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Laurski, I hope you had a great trip to Raja Ampat! Thank you so much for taking the time to write such a detailed review about our hotel. Ours is the only one in the city that provides a private balcony in every room and I am happy that you took advantage of that. Thank you so much for... More

 
 
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Four Seasons Hotel Jakarta
4.5 of 5 stars 269 reviews
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Additional Information about Four Seasons Hotel Jakarta

Also Known As:
4 Seasons Hotel Jakarta
Four Seasons Jakarta
Jakarta Four Seasons
Address: Jalan HR Rasuna Said, Jakarta 12920, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Jakarta
#3 Business Hotels in Jakarta
#3 Luxury Hotels in Jakarta
Price range (per night): $252 - $381
Hotel Class:5 star (5*)
Reservation Options:
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Four Seasons Hotel Jakarta
Jalan HR Rasuna Said
Jakarta 12920
Indonesia
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