I have always stayed at the Shangri La hotel in Jakarta. Staffs are very welcoming and have great hospitality. Always greet guests with smile. Although hotel rooms decoration is starting to be quite oid but still clean and comfortable. Great breakfast buffet at the restuarant and newly innovated gym with all modern equipment. Oh security check is excellent and so... More

Horizon club was good value and they really took care of us

My first stay. I have always been faithful at Intercontinental down the road, but the meeting location caused my changed of heart. Shangri-La is next to the BNI which means great convenience for those who have business meetings there. The room is reasonable, though I think it is a little dated. I was told that they are upgrading the room... More

I planned an 80 person 1-week meeting at the hotel, which included a social event for 120 people, overnight accomodations, and meeting functions. Everything went very smoothly. The service was impecible from all deparatments of the hotel. The venue is beautiful, comfortable, and incredibly well maintained. There was sufficient space and related services to accomodate our somewhat complex event needs.... More

Stayed while my husband was at a conference. The gym was 5 star, great treadmills that let you listen to your music and play games on the screen and log your progress. Locker room has a lovely spa area and steam room with beautiful decor, showers and toiletries plus. We played tennis several times and hiring a racket and balls... More

Hi stayed at the Shangri-La hotel for 5 nights on a business trip. The rooms are well appointed and spacious, the hotel gym is extensive and the room service is quite good. There is also free wi-fi in the rooms. The hotel has a high level of security. There are several restaurants on site that are all good to eat... More

This is the second time I stayed there for business, the two trips were about 12 months apart. It's Shangri La and you can't go wrong, it's a 5 star hotel and for this location it does live up to what it is. I've been to other hotels where the brand/chain is suppose to be 5 star but it's not.... More

Fast check in and awesome breakfast. The sauna and gym is fantastic. I tried to Italian restaurant there and also the room service and the food was lovely. The bed turning before bed was also a nice touch. Close to everything but not too close to where everything. Horizon club rooms are the same as the normal rooms but just... More

This is one of the best 5 stars hotel in Jakarta, which located in behind BNI 46 Building in Sudirman area, but the access location is free from 3-in-1 area. So very convenient to reach without time limit. The room is excelent, amenity is full, bath tub and shower is separated. Bed are comfort and cozy, too bad they only... More